Associate Solutions Engineer, Events
Philadelphia, PA - USA
Job Summary
The Elevator Pitch
Do you thrive in high-energy fast-moving environments and love being where the action is Are you passionate about helping customers deliver safer smoother events Join Evolvs Rental team as an Events Solutions Engineer supporting temporary rental opportunities of all sizes from quick-turn small-scale deployments to major high-profile events.
In this roleyoulltravel to venues around the country installing and striking systems training venue staff and event-day operators and supporting go-lives for concerts games festivals conferences and other temporary security screening site surveys and pre-event planning activities as well as certify and train partners who service the events space as needed.
Evolv is a mission-driven company dedicated to making a real difference in society protectinglivesand improving experiences wherever people this roleyoullbe the technical backbone of that mission on event day bridging technical execution customer confidence and an exceptional guest and operator experience. You will help customers see and feel the value of Evolvs products by making deployments professional reliable and easy to adopt.
What Does Success in the Role Look Like
Within the First 30 Days
- Certify:Achieve Professional Service Technician certifications on all Evolv Express generations andExpedite.
- Participate & Qualify:Join live event deployments to understand real-world event-day installation and teardown across both smaller quick-turn rentals and larger complex event deployments.
- Install Independently:By Day 30 be able to install and strike the full suite of Evolv systems independently following Evolv Rental safety quality and documentation standardsincluding venue-specific load-in/load-out constraints.
30 Days to Three Months
- Troubleshooting Proficiency:Build confidence in minor installation troubleshooting (e.g. configuration connectivity and setup validations) so routine issues are resolved quickly under event-day time pressure.
- Training Excellence:Become a professional at training venue security staff event operations teams and volunteer/seasonal staff adapting content to fast turnaround windows and high-turnover event crews.
- Go-Live Support:Support go-lives from load-in through doors-open ensuring operators supervisors and venue stakeholders are prepared before the crowd arrives.
- Deployments to Standard:Learn how to build an event deployment to the Evolv standard including completing the pre & post-event survey/QA checklist along with proper hand offs.
- Own Small Deployments:By Month 3 be able to execute the entire event deployment process solo for small temporary rentals including installations up to 4 systems and tight-turnaround single-event bookings.
Between 3 to 6 Months
- Rental Planning Foundations:Develop working competency in eventlogisticsplanning equipment allocation load-in/load-out scheduling and coordinating deployment timelines with venue operations teams.
- Apply Planning to Deployments:By Month Six confidently coordinate multi-system rentallogistics manage venue scheduling independently and develop deployment execution planswith a strong understanding of how planning inputs improve installation quality and event-day outcomes.
Between 6 to 12 Months
- Partner Enablement:Learn and apply partner certification processes for event deploymentscreating professional installers across all Evolv products and training partners to be effective operator trainers who meet Evolv standards.
- Field Leadership:By Month 12demonstratethe capability to serve as the onsite lead for major temporary rental deployments including large venues multi-day festivals championship games and other high-profile events owning plan execution quality safety stakeholder communications and customer experience.
- Raise the Bar:Consistentlytrain tothe Evolv standard develop and model best practices and act as a field leader others look to as the benchmark for event deployment excellence customer confidence and product value realization.
The Work: What type of work will you be doing
Deployment Process
- Installation:Execute full system installations and teardowns for temporary rental events including minor/small-scale opportunities and major multi-system deployments. Responsibilities include site preparation equipment setup configuration and validation to Evolv standards often on compressed event-driven timelines.
- Security Planning & CONOPS Development:Collaborate with venue operators security directors public safety agencies and law enforcement partners to develop concepts of operations (CONOPS) and screening strategies for temporary events. Help customersdeterminesystem placement ingress workflows staffing models and operational plans that maximize security effectiveness guest experience and throughput.
- Training:Deliver operator and security-staff training tailored to event environments ensuring smooth adoption consistent execution and confidence in system use even with rotating or seasonal event staff.
- Go-Live Support:Provide on-site support from load-in through doors-open and into live operations troubleshoot routine issues under time pressure confirm readiness before handoff and help customers experience the operational value of Evolv technology in real time.
Customer Experience & Value
Customer Delight:Represent Evolv professionally on-site by creating a confident calm and high-quality customer experience before during and after each deployment. Ensure venue stakeholders understand what success looks like and feel supported throughout the rental engagement.
Product Value Demonstration:Helpdemonstratethe value of Evolvs products through reliable setup clear operator training strong event-day support and practical guidance that helps customers see how Evolv improves safety throughput and the guest experience.
Rental Opportunity Support:Support both minor and major temporary rental opportunities from small short-duration deployments to complex high-visibility events requiring detailed coordination partner support and strong stakeholder communication.
Travel
Willingness to travel extensively with up to 80% of time spent on the road following the event calendar to venues across the United States.
- This role regularly requires weekend work along with some nights since most eventsconcerts games festivalshappen outside a standard MondayFriday schedule.
Physical Requirements
- Ability to lift and position proprietary equipment using safety gear and trained techniques for safe handling. Tasks include onloading/offloading equipment from trucksutilizingliftgates and rolling systems into placement at venues with varying loading-dock conditions.
- Capability to stand and perform physically demanding tasks for extended periods. Event shifts may require 1215 hour days with appropriatemealand rest breaks.
- Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.
Event Support
- Develop an understanding of pre-event activities including site surveys eventlogistics venue constraints and customer success criteria and how these inputs drive successful temporary rental deployments.
- Be prepared toassistwith pre-event and presales tasks when needed helping sales rentals operations and eventteamsscope both small and large rental opportunities accurately and deliver a seamless customer experience.
Technical Expertise
- Maintain professional certifications across Evolv Express and Expedite systems.
- Demonstrate competency to resolve basic out-of-the-box issues during installation and configuration ensuring smooth system activation before doors open.
What isthe leadershiplike for this role What is the structure and culture of the team
You will join the Evolv Rental team focused on delivering on-demand short-term system deployments that ensure customer success at events nationwide. As an Associate Solutions Engineer Events you will support temporary rental opportunities across the full spectrum from smaller quick-turn deployments to major events across sports entertainment conferences festivals and other live-event venues.
The Evolv Rental team is dedicated to urgent event-driven deployments that combine technical excellence customer delight and clear demonstration of Evolvs product value. The team works closely with the broader Go-To-Market organization and this role reports to the Rental teams Operations Manager.
We are a driven organization striving for excellence and looking for motivated individuals to elevate our team further!
Where is the rolelocated
This position isfield-based following the event calendar to venues across the country. Candidateslocatednear a major airport hub are preferred given the frequency of travel. The role requires a high degree of travelup to 80% including regular weekendsso flexibility is essential.
Compensation and Transparency Statement
The base salary range for this full-time position is $53000 - $88000. In addition to base salary this role offers a competitive target bonus equity and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity in alignment with applicable state laws. Our compensation ranges aredeterminedbased on factors such as role level location market benchmarks and internal equity. The posted rangerepresentsthe good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidates skills experience education and geographic location.
In accordance withstate and local pay transparency lawsincluding those in California Colorado Massachusetts New York New Jersey and otherswedisclosesalary ranges in all job postings and provideadditionalinformation upon request.
During the hiring process your recruiter will share:
- The specific salary range for your preferred location
- A general overview of our benefits and equity offerings
- Insights into how compensation decisions are made including factors that influence starting pay
We are committed to fair pay practices and we regularly review our compensation programs to ensure they are competitiveequitable and aligned with our values.
Benefits
Our Benefits Include:
- Equity as part of your total compensation package
- Medical dental and vision insurance
- Health Savings Account (HSA)
- A 401(k) plan (and 2% company match)
- Flexible Paid Time Off (PTO)- take the time you need to recharge with manager approval and business needs in mind
- Quarterly stipend for perks and benefits that matter most to you
- Tuition reimbursement to support your ongoing learning and development
- Subscription to Calm
Evolv Technology (Evolv) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace and all employment decisions are made without regard to race color religion national social or ethnic origin sex (including pregnancy) age disability HIV Status sexual orientation gender identity and/or expression veteran status or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.
Evolv is committed to offering an inclusive and accessible experience for all job seekers including individuals with disabilities. If you need a reasonable accommodation as part of the job application process please connect with us at .
Evolv participates in E-verify for all employees after the completion of Form I-9.
Required Experience:
IC
About Company
Evolv Technology provides touchless security screening systems that ensure safety without sacrificing the visitor experience. The company’s latest product, coupled with a thermal imaging package, spots concealed weapons and potential virus infection threats using advanced digital sens ... View more