Associate PM, Claims & Payments

Maven is the worlds largest virtual clinic for women and families on a mission to make healthcare work for all of us. Mavens award-winning digital programs provide clinical emotional and financial support all in one platform spanning fertility & family building maternity & newborn care parenting & pediatrics and menopause & midlife. More than 2000 employers and health plans trust Mavens end-to-end platform to improve clinical outcomes reduce healthcare costs and provide equity in benefits programs. Recognized for innovation and industry leadership Maven has been named to the Time 100 Most Influential Companies CNBC Disruptor 50 Fast Company Most Innovative Companies and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst Sequoia Dragoneer Investment Group Oak HC/FT StepStone Group Icon Ventures and Lux Capital. To learn more about Maven visit us at .

An award-winning culture working towards an important mission Maven Clinic is a recipient of over 30 workplace and innovation awards including:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List ()
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies ()
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY ()
• Great Place to Work certified ()
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA Advocacy Award (2022)

Maven is hiring an Associate PM to support Claims & Payments the infrastructure that ensures members providers and employers are paid accurately and on time. This is a high-impact surface that touches every clinical program Maven runs. Getting it right is foundational to everything else working.

This is an early-career role with real ownership. You will work closely with the VP of Product Healthcare and partner with engineering operations and finance to deliver on a roadmap that includes in-house claims adjudication payer integrations and the operational tooling that keeps Mavens payments infrastructure running. This is a builder role you will be hands-on in the work from day one.

What you will do

• Support the Claims & Payments product surface: claims adjudication logic payer and employer reconciliation payment operations tooling and provider payments
• Partner with engineering and operations to define requirements write specs and ship improvements to claims processing workflows
• Instrument and monitor claims and payments data identify where errors occur where reconciliation breaks down and surface findings to the team
• Work closely with Finance Revenue Operations and Payment Operations to understand business requirements and translate them into product solutions
• Support the long-term migration away from Alegeus contributing to discovery requirements gathering and execution as the roadmap evolves
• Learn Mavens payments infrastructure end to end payer integrations adjudication logic employer configuration and become the person who knows it best

What we are looking for

• 1-3 years of product operations or analytical experience ideally in healthcare fintech or a complex B2B2C environment
• Curiosity about how payments and claims systems work you dont need to be an expert on day one but you need to want to become one
• Strong analytical skills: you are comfortable in data can identify patterns and communicate findings clearly
• Detail orientation claims and payments work requires precision. Errors have real consequences for members and providers.
• High ownership mentality: you follow through you flag issues early and you do not wait to be told what to do next
• Clear written and verbal communication you can translate complex system behavior into plain language for non-technical stakeholders
• Familiarity with AI-assisted workflows is a plus we expect all PMs to work in an agentic development environment

The base salary range for this role is $130000 - $150000 per will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications experience and skillset.

Maven embraces a flexible hybrid work model. This role is open to candidates in remote locations with a strong preference for San Francisco CA; secondary locations include Seattle WA and New York NY.

Our teams primarily operate from the New York Metropolitan area NY San Francisco/Bay Area CA and Seattle WA. For those in our New York City office we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday Wednesday Thursday). For those based in San Francisco/Bay Area CA and Seattle WA we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health well-being and career development helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health dental and insurance plan options we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists including care for mental health reproductive health family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work in office meals and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens whove been with us for 1 year)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees with immediate vesting

These benefits are applicable to Maven Clinic -based full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. Maven is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. Maven Clinic interview requests and job offers only originate from an @ email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries please contact us at.