Associate National Clinical Launch & Product Specialist East

Who We Want

As an Associate National Clinical Launch & Product Specialist you will support the successful introduction and adoption of MAKOroboticsystemstohealthcare facilitiesand providers.In this field-basedposition you willcollaborate closely with healthcare professionalshospital staff and cross-functional teams to implement clinical launch plans deliver education and training provide procedural support and help integrate robotic-assisted technology into surgical workflows. You will also support product demonstrationscertificationlabsand technology showcase events while expanding your expertise across additional MAKOapplications.

What You Will Do

• Lead the clinical implementation of MAKOtechnology and related clinical applicationsby executing launch plans achieving clinical milestones and supporting successful technology adoption at customer sites.

• Deliver training and education programs for surgeons nurses andclinicalstaff to build proficiency in robotic-assisted surgical procedures and technology workflows.

• Provide clinical and technical support during product launches surgical procedures and post-implementation activities to ensure customer success.

• Collaborate with hospital administrators surgical teams and internalpartners to integrate robotic technology into existing surgical programs.

• Support surgeon certification programs product demonstrations clinical labs and technology showcase events to promote awareness and utilization ofMAKOtechnology.

• Serve as a primary clinical resource for customer questions product troubleshooting workflow optimization and best-practice guidance related to robotic-assisted surgery.

• Build and maintain relationships with healthcare professionals gather customer feedback and communicate customer needs to internal stakeholders to improve adoption and customer outcomes.

• Maintain compliance with regulatory requirements company policies and quality standards while supporting product safety clinical excellence and continuous professional development.

What You Need

Required Qualifications

• Bachelors degree or equivalent work experience.

• MAKO certification.

• Minimum 4 years of professional work experience.

• Minimum 2 years of experiencewith MAKO robotic applications and/or enabling technologies.

• Strong knowledge of orthopedic surgeryand robotic-assisted surgical technology and applications required.

• Excellent interpersonal skills and persuasive communication skills.

• Ability to train and empower others with responsibilities.

• Ability to travel extensively to support product launches and customer engagement.

• Problem-solving skills and the ability to make informed decisions under pressure.

Preferred Qualifications

• 2or more yearsof healthcareexperience.

• Experience supporting the launch implementation or adoption of new medical technologies inclinicalsettings.

• Additional training certification or experience supporting multipleMAKOapplications.

Additional Information

• This position requires the handling of instruments that may have been contaminated by blood or bodily compliance with Occupational Safety and Health Administration (OSHA) regulations Stryker will provide a safe working environment for all employees.

• Ability to lift push pull and carry up to 50 lbs.

• Ability to stand for extended periods.

• Ability to manage stressful OR situations with professionalism and focus.

• Exerting up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects.

• Must have a valid drivers license.

• Fluency in written and spoken English required.