Associate Manager, Community Coachtopia
New York City, NY - USA
Job Summary
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown we make beautiful things crafted to lastfor you to be yourself in.
Coach is part of the Tapestry portfolio a global house of brands committed to stretching whats possible.
A member of the Tapestry family we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestrys commitment to equity inclusion and diversity.
Job Title:Coachtopia Associate Manager Community
Primary Purpose / Position Summary
At Coach we believe better-made things can help create a better-made futureand this starts with how we designcraftand develop our products. Thoughwevealways prided ourselves on creating high quality products that are crafted to last we know we must go further to build a more circular future for fashion. Three years ago Coach introducedCoachtopia a brand designed for Coachtopia a sub-brand of Coachwereworking to addressfashionswasteproblemby turning discarded materials into beautiful things.
We areseekinga culturally connected and strategicAssociate Manager Communityto support the execution and continued evolution ofCoachtopiascommunity and creator strategy globally. This role will play an important part in building authentic relationships with a diverse network of creators advocates collaborators and community voices who reflectCoachtopiasvalues and help drive meaningful brand engagement.
The ideal candidate is tapped into culture and digital communities understands how toidentifyemerging voices and shared-value communities and has experience supporting creator and community programs that drive authentic storytelling advocacy and long-term brand relevance. This individual should thrive in a fast-paced entrepreneurial environment and be comfortable balancing day-to-day execution relationship management cross-functional coordination and reporting.
This role will work cross-functionally to help ensure alignment across seasonal product stories brand messaging and community initiatives.
Key Responsibilities
Community & Creator Strategy
Support the execution ofCoachtopiasglobal community strategy ensuring talent and community partners authentically reflect the brand ethos and values.
Manage the day-to-day execution of community and creator initiatives from identification and outreach through briefing launch and recap.
Help build creator-led storytelling and user-generated content opportunities that strengthen brand credibility and foster authentic engagement.
Identifyand support partnerships with individuals and communities acrosssustainabilityculturefashionand other spaces that align withCoachtopiasvalues and audience.
Serve as a day-to-day point of contact for influencer andcreatoragency partners.
Support budget tracking and management for key community andcreatorinitiatives.
Casting & Relationship Management
Support casting for theCoachtopiacommunity across a wide range of culturally relevant andvalues-aligned individuals and groups.
Maintain a strong pulse on emerging voices tastemakers thought leaders and community builders shaping culture and conversation.
Build andmaintainrelationships with talent teams agencies and key external partners to help keepCoachtopiatop of mind.
Own outreach and communication on behalf of theCoachtopiabrand for select community and creator partnerships.
Cross-Functional Partnership
Partner with theCoachtopiamarketing teamsto ensure talent briefs and community activations ladder up to seasonal messaging product priorities and broader brand vision.
Collaborate closely with Global Influencer Global Social PR Creative Legal Customer Experience Buying and channel owners to support aligned storytelling across touchpoints.
Communicate with key channel owners to provide relevant earned and paid assets for use across social email e-commerce and otherappropriate platforms.
Work closely with Legal and external partners on talent agreements helping ensure all deliverables are clearly tracked and fulfilled.
Community Engagement & Market Execution
Support the execution of IRL and digital community engagements tied to key brand moments launches collaborations and cultural conversations.
Help bring community programs to life in ways that foster loyalty participation and advocacy among diverse groups connected by shared values.
Monitor audience and community sentiment to help inform future engagement strategies content development and partnership opportunities.
Cultural Relevance & Insights
Stay current on emerging trends platforms talent and shifts in community behavior and the creator landscape.
Bring forward culturally relevant insights and observations to support campaign planning and brand positioning.
Helpidentifynew voices communities and partnership opportunities that can strengthenCoachtopiasrelevance and reach.
Measurement & Reporting
Own reporting on key community and creator metrics.
Track performance against established KPIs for overall community health as well as for individual initiatives and seasonal campaigns.
Support post-campaign recaps with actionable insights and recommendations tooptimizefuture efforts.
Administrative
Own andmaintainthe masterCoachtopiacommunity list ensuring it includes both current and prospective partners.
Support execution of talent contracts and track deliverables to ensure all obligations are met.
Maintain strong organization across budgets timelines reporting and partnership documentation.
The Accomplished Individual Will Possess
BA or BS degree; an equivalent combination of work experience and education will be considered.
Relevant experience in community marketing influencer marketing creator partnerships talent relations or related fields.
Strong initiative action-oriented drive and the ability to react quickly with a sense of urgency in a fast-paced environment.
Comfort with ambiguity and the ability to work with a scrappy entrepreneurial mindset.
Flexibility and adaptability to changing priorities; able to organize multitask and prioritize workload to meet deadlines.
Highly collaborative and team-oriented with the ability to partner effectively across functions and levels.
Strong communication relationship-building and organizational skills.
Excellent attention to detail and accuracy witha strong desireto learn and grow.
Deep curiosity aboutsustainabilityculture community behavior and the evolving creator landscape with the ability to translate insights into relevant brand opportunities.
Strong Microsoft Office skills andproficiencyin platforms such asCreatorIQ Tribeor similar influencer/community tools.
Preferred Skills
Experience working with talent agencies creators brand partners and event or activation teams.
Familiarity with paid media amplification and cross-channel use of creator content.
Passion for storytelling culture and building authentic brand communities.
Interest in purpose-driven brands sustainability and circularity is a plus.
#LI-DL1 #LI-HYBRID
Our Competencies for All Employees
Courage: Doesnt hold back anything that needs to be said; provides current direct complete and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isnt upset when things are up in the air; doesnt have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people up down and sideways inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each persons career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment hiring promotion compensation transfer training discipline and termination) are based on the applicants or employees qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process please contact Tapestry People Services at 1- or
Visit Tapestry Inc.
Base Pay Range
$75000.00-$85000.00Here are some of the benefits that we offer: Medical insurance Dental insurance Vision insurance 401 (K) Paid Paternity and Maternity leave Commuter Benefits Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.
Required Experience:
Manager
About Company
Tapestry Is The First New York–Based House Of Modern Luxury Lifestyle Brands. The Company's Portfolio Includes The Coach, Kate Spade New York, And Stuart Weitzman Brands. Learn More About Tapestry And Their Brand Vision.