Associate Director, Talent Acquisition (Product & Design)

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 250000 businesses worldwide including Brex Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

About the team

Talent Acquisition at Airwallex sits at the frontier of company building. Talent is the ultimate driver of our global growth which means the decisions we make dont just fill roles they shape where Airwallex goes next. Youll operate as a trusted advisor to leaders across the business bringing market insight and judgment to the table when it matters most. We hold ourselves to a high standard because its the only way to attract exceptional people. By challenging assumptions influencing outcomes and consistently raising the bar youll build trusted relationships with top-tier candidates who understand both the opportunity and expectations that come with joining Airwallex. If you want to help build a generational company youll find no shortage of ways to make your mark.

What youll do

Airwallex is looking for an Associate Director Talent Acquisition (Product Design & Solutions Engineering) to lead our global recruiting function across three of the companys most critical hiring areas. You will manage a team of recruiters worldwide and serve as the primary talent partner to our CPO our Global Head of Design and our Global Head of Solutions Engineering. This is a high-impact leadership role with full ownership of one of Airwallexs most strategic hiring verticals spanning Product Management Product Strategy Data Science Design and Solutions Engineering. You will pair strategic workforce planning with hands-on team leadership and set the standard for how Airwallex hires its most critical talent.

This role is based in San Francisco.

Responsibilities:

• Lead coach and develop a global team of recruiters across Product Design and Solutions Engineering building a culture of high performance accountability and continuous improvement.

• Serve as the primary talent partner to the CPO Global Head of Design and Global Head of Solutions Engineering shaping hiring strategy and aligning recruiting plans with business priorities and headcount goals.

• Own market intelligence candidate insights and data-driven recommendations that inform executive-level workforce planning and hiring decisions.

• Design and optimize recruiting processes interview frameworks and assessment standards to improve hiring quality speed and candidate experience.

• Use recruiting metrics pipeline data and competitive insights to identify bottlenecks measure team effectiveness and drive operational improvements.

• Partner with Employer Branding People Partners and Total Rewards to position Airwallex as an employer of choice for Product Design and Solutions Engineering talent globally.

Who you are

Were looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have but are not mandatory.

Minimum qualifications:

• 12 years in recruiting including 5 years leading global recruiting teams with a track record of building high-performing teams.

• Deep experience recruiting for Product Management Product Strategy Design Solutions Engineering or related disciplines in a technology or fintech environment.

• Demonstrated ability to partner with and influence C-level and senior leaders on talent acquisition strategy hiring standards and workforce planning.

• Strong analytical skills with experience using recruiting data ATS reporting (e.g. Ashby Greenhouse) and pipeline metrics to drive decision-making and process improvements.

• Proven ability to design and implement structured interview frameworks calibration processes and candidate assessment standards at scale.

Preferred qualifications:

• Experience in a high-growth global fintech or payments company with familiarity navigating multi-regional hiring across APAC EMEA and the Americas.

• Comfort operating in environments with high standards fast iteration cycles and evolving priorities.

• Entrepreneurial mindset with a bias toward action and continuous improvement.

• Curiosity to learn quickly adapt fast and grow through stretch opportunities with a genuine passion for building teams that shape the future of financial technology.

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Director