Associate Director, Premium Administration

Sun Life U.S. is one of the largest providers of employee and government benefits helping approximately 50 million Americans access the care and coverage they need. Through employers industry partners and government programs Sun Life U.S. offers a portfolio of benefits and services including dental vision disability absence management life supplemental health medical stop-loss insurance and healthcare navigation. We have more than 6400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers partners and communities.

The Opportunity:

Reporting to the DirectorofPremium Administrationthis position owns the Premium Audit functionend-to-end leadscross functionalinitiatives and delivers the reporting and analytics infrastructurerequiredfordata drivendecision-making. The Associate Director translates strategic direction into operational outcomes ensuring quality compliance and continuous improvement across audit projects and reporting.

What you will do:

Own the Premium Audit function endtoend including audit standardsmethodology scheduling and quality control.

Ensure audit accuracy compliance andtimelyresolution of complex audit disputes.

Establish andmaintainescalation criteria for audit findings and outcomes.

Lead crossfunctional stakeholder engagement and proactively escalate risks and dependenciestoidentifyaudit defects faster and

Drive automation opportunities toincrease audit capabilities flagvariancesand create guardrails for premiumapplicationand reconciliation.

Develop premium calculation tools toassistwith client education and partner with L&D to enhance training programs for internal partners

What you will bring with you:

• 5 years of managerial experience within Group Insurance
• Resultsdriven leader with demonstrated success driving continuous improvement streamlining processes and deploying scalable solutions
• Comfortable navigating ambiguity balancing competing priorities and delivering measurable demonstrated business outcomes
• Proficient in enterprise systems and advanced Microsoft Office tools; strong understanding of insurance products premium lifecycles and related accounting impacts
• Highly effective communicator and people leader with a proven ability to build trust develop and coach teams translate complex financial and operational concepts and influence diverse stakeholders
• Capable of independently leading initiatives and directing staff in alignment with role scope

At our company we are committed to pay transparency and equity. The salary range for this role is competitive nationwide and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills qualifications experience education and geographic addition to your base salary this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Salary Range: $84200 - $126300

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We are committed to fostering an inclusive environment where all employees feel they belong are supported and empowered to thrive. We are dedicated to building teams with varied experiences backgrounds perspectives and ideas that benefit our colleagues clients and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life we prioritize your well-being with comprehensive benefits including generous vacation and sick time market-leading paid family parental and adoption leave medical coverage company paid life and AD&D insurance disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match stock purchase options and an employer-funded retirement account. Enjoy a flexible inclusive and collaborative work environment that supports career growth. Were proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S. weve also been recognized as a Top 10 employer by the Boston Globes Top Places to Work for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans unless the accommodation would impose an undue hardship on the operation of our business. Please email to request an accommodation.

For applicants residing in California please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.