Associate Director of Enrollment and Workforce Outcomes

CLASSIFICATION TITLE: Associate Director of Enrollment and Workforce OutcomesEMPLOYMENT STATUS: Full-time REPORTS TO: Director of Enrollment ManagementDIVISION: Student Affairs and Workforce Development CAMPUS: Central CampusFLSA STATUS: Exempt DISTINGUISHING JOB CHARACTERISTICSThe Associate Manager of Enrollment Strategy and Recruitment actively engages with prospective students schools and community partners while also leveraging CRM systems and enrollment data to guide strategy and improve results. The role requires the ability to translate data insights into targeted outreach efforts that strengthen the student pipeline from inquiry to enrollment and addition to representing the institution at events and building external relationships this position plays a key role in aligning recruitment efforts with student retention completion and workforce outcomes. Working independently and in close collaboration with marketing academic leadership and workforce partners this role serves as a critical bridge between outreach activities and institutional strategy driving enrollment growth and student DUTIES AND RESPONSIBILITIESTo perform this job successfully an individual must meet the expected performance standards. Reasonable accommodations are made as required for persons with disabilities under the Americans with Disabilities and implement strategic recruitment plans targeting prospective students including high school adult and workforce the College at high schools career fairs community events and employer campus visits orientations and informational sessions for prospective students and their families in face-to-face and/or virtual and maintain relationships with school counselors community organizations and workforce with marketing on outreach campaigns communications and recruitment the Director of Enrollment Management in initiatives centered around a CRM implementation to optimize student communications and enrollment and implement communication plans campaigns and automation to improve engagement conversion support and maintain dashboards and reports tracking recruitment and enrollment performance (inquiries applications admits enrollments and yield).Establish and monitor key performance indicators (KPIs) across the student data trends to inform recruitment strategies and identify opportunities for regular reports and actionable recommendations to the Director of Enrollment Management the Vice President of Enrollment Management and Workforce Innovation and other executive and analyze student retention completion credential attainment transfer and employment accreditation program review and institutional reporting trends among at-risk students and collaborate with internal partners on intervention in continuous improvement initiatives aligned with student success and workforce relationships with employers and workforce agencies to support student placement and program job placement outcomes and coordinate on internships apprenticeships and workforce initiatives including customized workforce grants and reporting requirements as graduate employment status and job placement rates while developing and implementing alumni follow-up systems and reporting on program-level employment outcomes in alignment with accrediting and institutional program outcomes against regional and national labor market benchmarks including wage and earnings analyses and then work with marketing to translate the findings into clear ROI messaging for prospective and survey labor market data to ensure program offerings align with high-demand high-wage careers and to identify gaps between program offerings and workforce and maintain dashboards tracking ROI indicators (employment wages completion rates licensure pass rates etc.) while providing regular ROI reports to leadership that reflect data accuracy consistency and transparency across the programs with strong and weak ROI performance and recommend strategic improvements (e.g. curriculum updates advising changes) to improve student outcomes data into clear student-facing ROI messaging to reflect and support the marketing team with verified outcomes statistics; develop success stories that connect education Recruitment directly to career and wage outcomes. OTHER DUTIES AND RESPONSIBILITIESPerforms other related duties as OF SUPERVISIONNoneEQUIPMENT OPERATEDComputer; printer; copier; fax machine; telephone; postage machine and other standard office have a valid drivers license and auto insurance and provide your own DATAStudent and other information covered by FERPA guidelines and and data governance standards agreed to in the Colleges FERPA Confidentiality Agreement; staff and faculty CONDITIONSTypically working conditions include office and school environments as well as public locations. The work requires the use of safe work practices with office equipment and the observance of general safety and traffic regulations. Exposure to typical traffic conditions and hazards when visiting other campuses or other PHYSICAL DEMANDSThe following physical demands are typically used to perform this jobs essential duties and responsibilities. They are not qualification standards rather they may be used to help the College employee or applicant identify where and how reasonable accommodations may be made when an otherwise qualified person is unable to perform the jobs essential duties due to an ADA performing the duties of this job the employee frequently sits for extended periods and regularly uses manual dexterity when working on the computer typing and performing other related tasks. The employee frequently stands and walks when attending college fairs giving presentations and conducting orientations. Additionally public presentations will be required along with meetings with industry partners. The employee regularly talks and hears when working with students and the general public. Vision demands include close relatively detailed vision with the ability to adjust focus when typing or reading a computer screen. The employee occasionally lifts up to 10 SKILLS AND ABILITIESKnowledge of: principles and procedures for recruiting high school-aged prospective college students; SSCC programs and courses; enrollment procedures tuition costs class size and scholarship and financial aid information; standard office practices and procedures; English grammar spelling sentence structure and punctuation; business letter and reporting to: maintain and promote good public relations; maintain confidential and sensitive information; exhibit a pleasant public manner and telephone etiquette; originate correspondence; work independently; exhibit attention to detail; originate an attractive and functional typing format; organize and file documents according to alphabetical numerical and subject order; apply ethical standards to work situations; make work decisions in accordance with SSCCs values; show respect and sensitivity forcultural differences and promote a harassment-free environment; embrace and support constructive change; work efficiently and effectively to improve college operations; consistently follow safety and security procedures and practices; develop and maintain effective working relationships with students learning community associates and general public; contribute toward building a positive team working environment; treat others with respect as a representative of in: recruiting; public speaking; organizing and coordinating programs; typing; application of Microsoft Office software including Word Excel PowerPoint and Outlook; application of the student information system and other job-related software; operation of standard office equipment; office organization; creation of functional professional electronic report formats; verbal and written of how to uplift and manage new services such as Handshake Credly and other applications for the betterment of the Southern State population. Must be fluid in technology adaptations implementations and trainings. QUALIFICATIONSAn appropriate combination of education training course work and experience may qualify an applicant to demonstrate required knowledge skills and abilities. An example of an acceptable qualification is a Bachelors Degree. Applicant must successfully pass required background checks in accordance with Southern State Community Colleges policies and procedures and applicable laws. Ability to document identity and employment eligibility as a condition of employment in compliance with Immigration Reform and Control Act experience within a public higher education system CRM platforms and enrollment analytics or predictive OR CERTIFICATION REQUIREMENTSState Motor Vehicle Operators License.