Associate Director, Global Engagement

About the Opportunity

The Leadership Relations Team (LRT) operates as both an innovation team and a success and operations team building new engagement models while also running the day-to-day infrastructure that keeps them working. As a result this role requires comfort with a fast-paced priority-shifting environment and the flexibility to move fluidly between big-picture thinking and hands-on execution as the teams needs evolve. This role exists to grow diversify and activate Northeasterns Global Volunteer Network the volunteers ambassadors and leadership constituents who power Northeasterns international engagement and giving. Reporting to the Director Leadership Relations this person supports the connective tissue between the University and its global volunteer base driving:

• Volunteer recruitment matching and retention across all global networks including Young Global Leaders (President Aouns appointed network of emerging global leaders) Campaign volunteer leadership community leaders and affinity networks
• Full-circle integration connecting emerging leaders students alumni and Campaign volunteer leadership with one another and with key campus partners
• Strategic communications and marketing on behalf of volunteer programs
• Event planning content generation and signature program execution
• International donor participation tied directly to volunteer engagement
• Integration of Campaign priorities across the Leadership Relations portfolio

This position is required to perform its duties in person on the Boston campus. Other duties as assigned.

• Bachelors degree with 57 years of experience in alumni relations advancement volunteer management or a related field; experience in higher education is a plus.
• Experience recruiting onboarding or managing volunteer or leadership networks ideally including young professional affinity or committee/co-chair models.
• Event planning experience and the ability to work independently and productively with minimal supervision while managing several projects at once in a team environment.
• Detail-oriented with strong customer service and interpersonal skills and the ability to engage professionally and diplomatically with alumni volunteers students parents faculty staff and external partners.
• Experience partnering across departments such as career services cooperative or experiential education or corporate relations to build referral pipelines is a plus.
• Effective coordination organization and written and oral communication skills including a strong phone presence and proficiency with virtual communication platforms and online learning tools.
• A self-starter who thrives in a fast-paced priority-shifting environment is flexible to changing priorities and is adaptable to new systems with knowledge of and interest in international affairs and sensitivity to diverse cultures highly desirable.
• Comfort working with and coaching student young alumni and volunteer leaders across a range of career stages and supervising junior staff and student employees.

Build & Grow the Global Volunteer Network

• Recruit and diversify volunteers through direct outreach and partnership with Advancement colleagues matching each volunteer to the network best suited to their interests and goals -- including Young Global Leaders (President Aouns appointed network of emerging global leaders) Campaign volunteer leadership community leaders and affinity networks.
• Build full-circle connections across the volunteer network integrating emerging leaders students alumni and Campaign volunteer leadership so that each constituency helps grow and strengthen the others.
• Extend the networks reach by partnering with campus stakeholders across the global university system.
• Cultivate and retain volunteers through personalized experiential offerings tied to their interests and philanthropic goals; serve as the primary liaison between Northeastern Advancement and the volunteer network.

Turn Network Engagement Into Giving

• Manage donor appeal projects and promote international donor stories across channels.
• Steward international parent leads in partnership with Family Philanthropy.
• Lead the launch of Global Giving campaigns across all volunteer networks.
• Own the YGL annual giving participation ask and goal in partnership with Leadership Annual Giving and serve as team liaison with Annual Giving and Giving Day on donor challenge gift strategy.

Communicate on Behalf of the Network

• Develop and implement the strategic communications and marketing plan for all volunteer networks and programs.
• Drive communications strategy for flagship volunteer-facing programs including the Global Leadership Summit and the Intergenerational Leaders Exchange (ILE).
• Weave Campaign priorities and messaging into all volunteer-facing communications in partnership with the AVP.

Plan & Execute Signature Programs and Events

• Oversee planning and execution of signature content driven sessions integrated into Leadership Relations programming
• Manage a portfolio of global communities and their associated volunteer community leaders.
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Team Management

• Manage a team of one full-time administrative/professional staff member and student employees including coop students; participate in hiring orientation and training of Leadership Relations Team staff.
• Provide guidance and mentorship lead by professional example and drive annual goal-setting and benchmarking for the team.

Position Type

Additional Information

Northeastern University considers factors such as candidate work experience education and skills when extending an offer.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

Expected Hiring Range:

With the pay range(s) shown above the starting salary will depend on several factors which may include your education experience location knowledge and expertise and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.