Associate Director for Housing Services
Job Location:
Blacksburg, VA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Description
The Associate Director for Housing Services is responsible for the direction organization and administration of key housing services functions with primary oversight of occupancy management and desk operations. This position provides leadership for the housing contract and assignment processes residential front desk services and associated administrative systems within a large complex residential system.
Working in collaboration with the director and departmental leadership team the Associate Director supports strategic planning policy development and operational execution to ensure efficient compliant and student-centered housing services. This role supervises professional and student staff manages critical systems and processes and maintains strong partnerships with university stakeholders to enhance service delivery and the student residential experience.
The Associate Director contributes to a culture of excellence and innovation and supports the broader mission of Housing Services through data-informed decision-making operational stewardship and commitment to student success.
Heres what you need to know about the role:
1) Youll be joining the Housing Services team; a department centered on administrative excellence for the on-campus residential experience.
2) Youll be reporting to the Director of Housing Services in a Regular twelve-month 100% administrative professional appointment.
3) Youll be responsible for the occupancy management and desk operations functional areas.
4) Youll have the chance to grow and take advantage of the developmental plan with opportunities to advance within the department and the division.
4) Youll be offered a base compensation package along with a comprehensive benefits package which includes health insurance paid leave retirement tuition assistance VT discounts and so much more!
Required Qualifications
Masters degree in Higher Education Student Affairs Business Public Administration or related field; or Bachelors with equivalent experience.
Demonstrated experience in housing operations (occupancy management assignments contracts or related areas).
Experience supervising professional staff.
Experience with database systems and reporting tools; familiarity with housing management systems.
Strong analytical organizational and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to manage multiple priorities in a dynamic environment.
Knowledge of housing compliance regulations and best practices.
Preferred Qualifications
Experience with StarRez housing software.
Experience with SQL data analytics and reporting tools.
Experience in a large complex university housing system.
Pay Band
lPayScaleID
Overtime Status
Exempt: Not eligible for overtime
Appointment Type
Regular
Salary Information
Salary $60000 - $72000/year and commensurate with experience.
Hours per week
40
Review Date
July 15 2026
Additional Information
Work Schedule: Non-traditional including evenings weekends and on-call responsibilities.
The successful candidate will be required to have a criminal conviction check as well as a driving check with a safe driving record.
About Virginia Tech
Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors College.The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by inquiries regarding non-discrimination policies contact the Office for Civil Rights Compliance and Prevention Education at or Virginia Tech 220 Gilbert Street Suite 5200 Blacksburg VA 24061.
If you are an individual with a disability and desire an accommodation please contact Sarah Schuster at during regular business hours at least 10 business days prior to the event.
About Student Affairs:
Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto ofUtProsim(that I may serve) Virginia Tech is dedicated to serving inthe spirit of community diversity and excellence. We seek candidates who adopt and practice ourPrinciples of Community which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all studentsExperience VTby demonstrating supporting and operationalizing ourAspirations for Student Learning. If you are someone dedicated to ensuring student success then we want you to consider being a part of our team!
Required Experience:
Director
About Company
Virginia Tech, founded in 1872 as a land-grant institution, is currently ranked as a Top 25 Public University by US News & World Report and a Top 25 Public Research University by the National Science Foundation. Through a combination of its three missions of learning, discovery, and e ... View more
