Associate Director, Field AI Product Lead

Job Description

Today our organization is navigating an unprecedented opportunity challenge driven by a rapidly expanding pipeline an accelerating pace of launches and an increasingly complex and dynamic external environment. Success in this moment requires more than incremental improvement. It demands an entrepreneurial mindset stronger digital data and AI capabilities and a sustained focus on execution excellence particularly within Human Health.

Field teams are expected to operate with greater agility precision and confidence across more products more indications and more nuanced customer interactions. Meeting this challenge requires scalable platforms that enable faster insight generation smarter prioritization and continuous capability building while maintaining the highest standards of trust compliance and reliability.

Field Copilot aspires to address this challenge by equipping fieldbased employees with intelligent datadriven support and immersive learning experiences that elevate execution at scale and as we continue this journey we are seeking a passionate and experienced Associate Director to lead Field Copilot.

In this role you will own the endtoend product strategy development and scale of Field Copilot as an evolving suite of agentic Field AI capabilities. These capabilities are designed to help field teams sense decide act and learn with confidence. You will shape how intelligent assistance progresses from singlestep copilots to coordinated multistep workflows that can plan orchestrate and execute tasks with appropriate human oversight governance and auditability. Critically you will ensure the capabilities are built as interconnected interoperable building blocks. They will share common data identity context evaluation and safety services so they can be composed into seamless endtoend experiences rather than delivered as siloed tools. This includes capabilities such as AIpowered field intelligence and precall planning as well as AIenabled training and coaching delivered securely responsibly and at scale. Your work will help ensure highquality execution in the field while building durable internal capabilities that support our mission of saving and improving lives.

Responsibilities

• Lead the endtoend strategy design development and evolution of Field Copilot as an interoperable platform for agentic Field AI capabilities. Emphasize shared services reusable components and consistent user experiences alongside reliability scalability measurable business impact and responsible use.

• Translate field and commercial needs into secure compliant and highimpact AI solutions that improve sensing (insight generation) decision support (prioritization) action enablement (task completion) and capability building across business contexts.

• Own the product roadmap prioritization and delivery across markets. Sequence capability maturity from assistive experiences to agentic workflows and balance standardization with marketappropriate flexibility.

• Partner closely with commercial IT data legal privacy compliance and L&D stakeholders to ensure solutions are fit for purpose responsibly governed and aligned with enterprise standards.

• Evolve a portfolio of reusable Field AI capabilities such as insight generation conversational decision support workflow orchestration and AIenabled learning. Engineer these capabilities for high interoperability through shared primitives (data and context identity permissions evaluation and safety guardrails) and clear integration contracts

• Provide strategic input and advisory guidance on foundational capabilities such as synthetic personas that support multiple use cases globally across business units.

• Drive change management training and adoption strategies that embed Field Copilot into daily workflows and enable measurable improvements in productivity decision quality and learning outcomes.

• Establish clear operating models ways of working and feedback loops with field teams to continuously refine the product based on realworld usage and evolving business needs.

• Lead and develop a highperforming crossfunctional product team including internal contributors and external partners providing clear direction mentorship and regular performance feedback.

• Manage vendor and partner relationships to ensure delivery quality cost effectiveness and alignment with longterm product strategy.

• Stay current with advancements in data analytics and applied AI and selectively incorporate practical innovations into the platform. Examples include agentic assistance workflow orchestration and safe automation with guardrails. Focus on sustaining longterm value.

Skills and Qualifications

• Bachelors degree in a relevant field such as Computer Science Data Analytics Engineering or a related discipline with 8 years of experience or masters degree in a similar field with 6 years of experience.

• Proven experience leading advanced AI products in an enterprise with endtoend accountability from concept through scaled deployment.

• Strong product leadership and technical acumen with the ability to work effectively across data platforms AIenabled capabilities and modern application architectures without losing focus on user value.

• Demonstrated ability to collaborate with crossfunctional stakeholders and influence outcomes across commercial technical and governance functions in a matrixed environment.

• Solid understanding of data fundamentals with handson experience interrogating data ensuring data quality and partnering with engineering teams to resolve issues.

• Demonstrated expertise in both operating within and shaping regulated environments including defining and embedding privacy compliance and responsible AI practices across the product lifecycle.

• Strong analytical and problemsolving skills with a track record of turning ambiguous business challenges into clear executable product direction.

• Experience operating in Agile or iterative development environments and guiding teams through continuous delivery and improvement cycles.

• Excellent written and verbal communication skills with the ability to convey complex concepts clearly to technical and nontechnical audiences.

This is a unique opportunity for a dynamic leader who is excited about leveraging data and generative AI to transform field operations. If you are passionate about empowering teams with cutting-edge technology driving tangible business impact and leading a pioneering product in a highly collaborative environment we encourage you to apply and join us on this journey.

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The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

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