Associate Director, Engineering — Chewy Vet Care

Job Description:

Our Opportunity:

Chewy Vet Care (CVC) is building a platform-driven ecosystem to power veterinary services across clinics digital experiences and pharmacy. We are looking for an Associate Director of Engineering to lead high-impact initiatives across clinic platforms integrations and AI-enabled capabilities as we scale both organically and through acquisitions such as Modern Animal.

This role will drive the transition from system-centric architectures to a unified platform-first model that enables scalability consistency and innovation across the ecosystem.

What Youll Do:

• Lead multiple engineering teams building core CVC platforms (Scheduling Rx Records Payments Inventory)

• Drive platform-first architecture and API-driven integrations across PIMS (Rhapsody Claude) and Chewy systems

• Partner with Product Data and Clinical teams to deliver end-to-end solutions across clinic and customer journeys

• Own execution of key initiatives supporting:

  • Organic growth (new clinics capabilities)

  • Inorganic growth (acquisitions PIMS integrations)

• Build and scale AI-enabled capabilities (copilots automation decision support) across clinical and operational workflows

• Establish best practices for system design observability reliability and security

• Improve developer velocity through reusable platforms and shared services

• Mentor and grow engineering managers and senior engineers

Key Responsibilities:

• Define and execute engineering strategy aligned with CVCs platform and AI vision

• Lead large-scale system design and architectural decisions across distributed systems

• Drive standardization of APIs data models and integration patterns

• Partner cross-functionally with:

  • Product

  • Data / AI

  • Pharmacy / Supply Chain (HCO)

  • Clinic Operations

• Manage delivery timelines and execution across multiple workstreams

• Build a strong engineering culture focused on ownership quality and impact

What Youll Need:

• 10 years of software engineering experience

• 3 years in engineering leadership (managing managers preferred)

• Experience building and scaling distributed systems and platforms

• Strong background in API-first event-driven architectures

• Experience with cloud platforms (AWS preferred)

• Proven ability to lead large cross-functional initiatives

Bonus:

• Experience in healthcare pharmacy or regulated environments

• Experience integrating with third-party systems (e.g. PIMS ERP external partners)

• Experience with acquisitions or multi-system integration

• Familiarity with data platforms MDM and analytics

• Exposure to AI/ML-driven products or workflow automation

Why This Role Matters:

This role is critical to enabling Chewy Vet Cares growth by:

• Building a scalable platform that supports multiple clinic models and systems

• Reducing system fragmentation and integration complexity

• Enabling AI-driven workflows and operational efficiency

• Delivering a seamless unified experience for pet parents and clinicians

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidates relevant experience education and work addition this position is eligible for 401k and a new hire and annual equity grant. C08 positions may also be eligible for annual bonus.

We offer different types of insurance and benefits such as medical/Rx vision dental life disability hospital indemnity critical illness and accident. We offer parental leave family services benefits backup dependent care flexible spending accounts telemedicine pet adoption reimbursement employee assistance program and many discounts including 10% off pet insurance and 20% off at .

Exempt salary team members have unlimited PTO subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact .

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