Associate Director, EHRO Quality Management (Onsite)

Date Posted:

Country:

United States of America

Location:

US-CT-EAST HARTFORD-M 400 Main St BLDG M

Position Role Type:

Onsite

U.S. Citizen U.S. Person or Immigration Status Requirements:

U.S. citizenship is required as only U.S. citizens are authorized to access certain necessary systems.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX the world largest aerospace and defense company 185000 great minds are united by purpose and inspired to make a difference solving the worlds most complex problems. With our three market leading businesses world-class operations and investments in research and development we offer capabilities and opportunity no one else can. Together we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

EHRO is looking to fill an open position as the Quality Assurance Manager for the site supporting both the CTRP and CTSC businesses within East Hartford Repair Operations.

The Quality Assurance Manager is responsible for leading the sites Quality Assurance program to ensure compliance with regulatory customer and organizational requirements. This role provides strategic quality leadership for EHRO operations drives continuous improvement strengths EHROs quality systems and ensures delivery of safe compliant and reliable products and services. The QA Manager partners closely with engineering operations customer support and regulatory teams to maintain the highest standards of product integrity and operational excellence.

This role reports directly to the sites General Manager and is a member of the senior management team leading the business.

Key Responsibilities:

• Lead the Quality Assurance function for EHRO operations ensuring full compliance with all regulatory bodies (FAA EASA CAAC UK others as necessary) customer and internal quality requirements.

• Lead the sites Quality Engineering team giving direction to the QE team and driving a culture of teamwork with operations and engineering while furthering quality objectives

• Manage and maintain the sites Quality Management System (QMS) including internal audits external audits corrective actions and document control.

• Oversee investigation and closure of quality escapes nonconformances and customer issues; ensure robust root cause analysis and effective corrective/preventive actions.

• Provide strategic leadership and direction for continuous improvement of quality processes metrics and overall performance.

• Support readiness and execution of customer regulatory and third-party audits; act as primary quality interface for customer quality teams.

• Ensure consistent application of inspection standards workmanship criteria and technical documentation across the EHRO organization.

• Maintain oversight of training and qualification programs for quality personnel inspectors and auditors.

• Monitor site performance indicators analyze trends and drive proactive quality risk mitigation.

• Partner with Operations and Engineering management to improve process capability reduce defects and strengthen product reliability.

• Ensure timely and accurate quality reporting to leadership regulatory bodies and customers as required.

• Champion a culture of safety integrity and accountability throughout the organization.

Qualification You Must Have:

• Advanced degree and 10 years of experience in Quality Engineering or Operations experience in Aviation Aerospace Space Defense or similar regulated industry; OR Bachelors degree and 12 years of relevant experience; OR Associates degree / Technical School Diploma and 14 years of relevant industry experience. OR High School diploma or Military / Technical Training (ex: A&P Certificate) and 16 years of relevant industry experience

• 5 years of experience in Quality Assurance Quality Engineering or MRO operations

• 5 years of leadership experience ideally managing technical teams

• Experience with Quality Management Systems (e.g. ISO 9001 AS9100 AS9110)

Qualifications We Prefer:

• University degree ideally in Engineering. Aerospace Mechanical or Quality Engineering preferred

• ASQ certifications (CQE CQA CMQ/OE) or equivalent.

• Operations leadership and personnel management experience ideally within a collective bargaining unit / union workforce

• Strong understanding of aerospace component repair and overhaul processes

• Knowledge of Quality Management Systems (i.e. AS9100/AS9110 or ISO 9001) and audit process

• Strong working knowledge of FAA Part 145 EASA AS9110 and other relevant regulatory frameworks.

• Root Cause and Corrective Action experience (QCPC RCCA Red-X Fault Tree etc.)

• Ability to lead cross-functional teams and manage quality clinics or other projects effectively.

• Experience with Lean Manufacturing and continuous improvement methodologies (CORE/ACE/SixSigma etc.)

• Working knowledge of Pratt & Whitney shop practices & processes quality standards and inspections methods & tools

• Experience using Microsoft Office Suite programs SAP ERP and Solumina MES

• Ability to work and effectively communicate with all levels of management shop personnel external customers and regulatory agencies (i.e. DCMA FAA etc.).

What is my Role Type

In addition to transforming the future of flight we are also transforming how and where we work. Weve introduced role types to help you understand how you will operate in our blended work environment. This role is:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles commuting to and from the assigned site is the employees personal responsibility.

Learn more & apply today!

As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 157200 USD - 298800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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