Associate Director – E-Billing

Latham & Watkins is one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people commitment to innovation and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best and work with the best this is where you belong.

The Associate Director - E-Billing is an integral part of Lathams Revenue Operations team. This role will be responsible for driving the firms ebilling vision operating model and transformation agenda while developing and executing the firms ebilling strategy in alignment with overall financial objectives serving as the firmwide subject matter expert on ebilling operations platforms industry trends and best practices and coleading the global ebilling function with an emphasis on operating model design governance and standardization. This role will be located in either our New York Washington D.C. or Global Services Office in downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Other key responsibilities include:

• Partnering with Revenue Operations leaders to define and review ebilling policies metrics and success criteria based on firm priorities and market changes and developing and maintaining a firmwide ebilling roadmap including technology upgrades process improvements and change management initiatives
• Acting as a coowner of the firms billing systems including Elite 3E and eBillingHub for configuration workflows data standards and integrations and partnering with internal teams to implement enhancements automation opportunities and appropriate governance around user access security and data integrity
• Providing strategic guidance on client ebilling requirements and guidelines balancing client demands with firm policies risk tolerance and profitability serving as the senior escalation point for complex issues and major platform changes leading root cause analysis and longterm remediation and representing the firm in client vendor and industry forums
• Supporting internal and external audits related to billing and ebilling processes ensuring identified issues are remediated in a structured and sustainable way
• Designing and overseeing a comprehensive training and education program for attorneys billing staff and support personnel on ebilling policies systems and client expectations
• Protecting and maintaining any highly sensitive confidential privileged financial and/or proprietary information that Latham & Watkins retains
  

Wed love to hear from you if you:

• Possess demonstrated experience with enterprise billing systems preferably Elite 3E and webbased ebilling platforms such as Serengeti Legal Tracker Datacert Tymetrix360 CounselLink and Collaborati
• Demonstrate experience managing crossfunctional projects and working with senior leadership in a global or multioffice environment
• Exhibit a deep understanding of law firm billing and ebilling processes controls and client expectations

And have:

• A bachelors degree in accounting finance business information systems or a related field
• An advanced degree or professional certification such as an MBA CPA or PMP preferably
• A minimum of seven (7) years of experience leading billing or ebilling operations with responsibility for strategy transformation or largescale initiatives
• A minimum of ten (10) years of progressive experience in billing financial operations or related functions

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:

• Healthcare life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services mindfulness and resiliency medical resources well-being events and more)
• Professional development programs
• Employee discounts
• Affinity groups networks and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including but not limited to hair texture and protective hairstyles) color religion sex age national origin sexual orientation gender identity veteran status (including veterans of the Vietnam era) gender expression marital status or any other characteristic or condition protected by applicable statute.

Please click here to view the full job description for this role.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link below to review the Ordinance.

Please click here to review your rights under U.S. employment laws.

#Director

#LI-BW1