Associate Director, Digital Product Management AI Customer Solutions

Digitas is the Networked Experience Agency built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today and tomorrow. We deliver Networked Experiences by leveraging comprehensive data technology creative media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences Integrated Media Addressable Relationships Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year U.S Campaigns Brand Experience Agency of the Year Media Network of the Year and celebrated by Forrester and Gartner Digitas serves the worlds leading brands through a global network comprised of more than 5500 employees across over 65 offices in 43 countries.

The Digitas culture is made up of fearless inventive and generous Unicorns of all kinds.

Associate Director Digital Product Management - AI Customer Solutions

Digitas is seeking an Associate Director Digital Product Management - AI Customer Solutions to drive technical innovation at the intersection of generative AI data and digital this pivotal role you will partner closely with internal stakeholders sister agencies and client teams to analyze their processes uncover pain points and map out opportunities for AI transformation. Youll explore and evaluate diverse sources of information - including structured data and unstructured content - to design and create bespoke agentic solutions tailored to each unique challenge. While generative AI will be a core focus your toolbox will also include automation technologies process/workflow optimization and the development of new products or platform features.

As an expert in Prompt Engineering you will bring a deep understanding of how to harness and fine-tune generative models for optimal results. Your relentless curiosity and boundary-pushing mindset will drive you to experiment boldly and identify unconventional approaches that deliver measurable business impact. You will act as a thought leader and hands-on innovator leveraging the latest advancements in technology to create practical scalable solutions for our clients and internal teams.

You will serve as a key client partnermanaging ongoing Digitas AI product development addressing customer inquiries and ensuring clients receive exceptional value and support. Your people skills will be equally important as your technical knowledge. Your top-notch communication skills and client-centric mindset will foster strong relationships solve real client problems leading to client satisfaction and encourage long-term engagement with our AI solutions.

Why Join Us
Youll play a pivotal role in shaping the future of digital experiences and AI-powered solutions for Fortune 500 clients leveraging cutting-edge technology in a collaborative agency environment.

Key Responsibilities:

• Drive the end-to-end discovery strategy and delivery of AI-powered projects using our bespoke generative AI platform.
• Architect prototype and implement innovative solutions across diverse business use cases.
• Collaborate with cross-disciplinary teamsincluding designers developers and strategiststo ideate develop and launch new products and experiences.
• Partner with clients to understand their evolving generative AI needs and proactively identify opportunities where generative AI or technology can support their business goals.
• Lead requirements gathering use case documentation and define acceptance criteria in partnership with clients stakeholders and development teams.
• Guide teams including Product Managers Engineers and QA Analysts across the full software development lifecycle (SDLC) ensuring high-quality timely delivery.
• Conduct technology audits vendor analyses and help define product roadmaps and technical strategies.
• Be a subject matter expert in prompt engineering and generative AI best practices offering hands-on guidance and training to clients to maximize the value of the platform.
• Present complex technical concepts to both technical and non-technical audiences with clarity and confidence.
• Develop and lead hands-on training for clients and internal users empowering adoption of the platform.
• Stay current with the latest advancements in AI and emergent technologies identifying opportunities for new functionality and improvement.
• Maintain strong organizational time-management and risk-mitigation practices in a dynamic fast-paced environment.
• Flexibility working with international timezones

Were looking for strong impactful work experience which typically includes:

• 7 years in a Product Manager Product Owner or Business Analyst role with significant digital/technology project experience.
• 4 years consulting or working in a digital agency environment.
• Bachelors degree (or equivalent) in Business or Technology related field preferred
• Robust expertise in Artificial Intelligence and Generative AI with hands-on experience in designing deploying and optimizing solutions.
• Proven capability in system/business analysis and driving product development from ideation to launch.
• Proficient in modern AI platforms tools and the digital/software development lifecycle.
• Excellent analytical creative problem-solving and critical thinking skills.
• Exceptional communication presentation and interpersonal abilities.
• Demonstrated leadership in managing multidisciplinary teams and fostering innovation.
• Adaptability to handle risk change and feedback while maintaining composure under pressure.

Ready to drive innovation at the forefront of AI Apply today!

Our Publicis Groupe motto Viva La Différence means were better together and we believe that our differences make us stronger. It means we honor and celebrate all identities across all facets of intersectionality and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage dental vision disability 401K as well as parental and family care leave family forming assistance tuition reimbursement and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically please contact

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $112290.00 - USD $161280.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law compensation will be determined based on the skills qualifications and experience of the applicant along with the requirements of the position and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles the Company will offer medical coverage dental vision disability 401k and paid time off. The Company anticipates the application deadline for this job posting will be 8/15/2026.