Associate Director, Development Sciences & Clinical Supply Digital Technologies Communications

Job Description

Digital is the multiplier that will allow Development Sciences and Clinical Supply (DSCS) to deliver better experiments faster efficient filing and launch more robust supply chains and higher-confidence decisions across the portfolio. The DSCS Digital Technologies (DDT) organization is tasked with the mission to pioneer and deploy innovative digital technologies that drive the acquisition automation and utilization of data to enhance insights efficiency and quality of DSCS processes and methods.

The DDT Communications Lead role is responsible for driving effective communication stakeholder engagement and adoption of digital initiatives across Development Sciences & Clinical Supply Digital Technologies (DDT). This role partners with functional leaders program teams and varied stakeholder groups to ensure consistent messaging structured change management and sustained adoption of digital tools platforms and processes.

Key Responsibilities

1. Communications Strategy & Execution

• Develop maintain and execute integrated communication plans for DDT initiatives

• Create clear audience-tailored messaging for leadership and end users

• Establish and maintain communication channels and cadence across DDT

• Align communications with broader DSCS and enterprise messaging

2. Change Management & Adoption

• Support the design and implementation of structured change management plans aligned with DDT governance

• Partner with program teams to Drive awareness understanding and adoption of digital tools and use cases

• Embed change best practices into communication approaches

3. Content Development & Enablement

• Translate complex digital concepts into clear business-relevant messaging

• Develop leadership-ready materials (e.g. talking points presentations email communications)

• Create reusable templates and communication toolkits to enable scale and consistency

• Ensure content reflects DDT operating model and strategic priorities

• Manage internal communication channels (e.g. email SharePoint leadership forums)

• Coordinate delivery of campaigns updates and key milestones

4. Measurement & Continuous Improvement

• Define and track communication effectiveness (e.g. reach engagement adoption indicators)

• Gather stakeholder feedback and continuously improve communication approaches

• Provide insights and recommendations to leadership on communication effectiveness

Qualifications & Experience Required

• Bachelors degree with 5-10 years of experience within the pharmaceuticals/biotech industry

• Experience in communications change management or digital transformation support

• Strong written and verbal communication skills with ability to tailor messaging for different audiences

• Experience supporting enterprise tools or digital platforms (e.g. Power BI project tools collaboration platforms)

• Ability to manage multiple initiatives and stakeholders in a fast-paced environment

• Strong organizational and planning skills

Preferred

• Experience in pharmaceutical manufacturing or regulated environments

• Familiarity with change management frameworks (e.g. Prosci ADKAR)

• Experience supporting digital adoption or transformation programs

• Skilled in PowerPoint SharePoint and Power BI for content creation and reporting

Required Skills:

Preferred Skills:

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The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

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