Associate Director, Cornell's Adult University and Cornell Alumni Travel

Cornell University welcomes candidates for the position of Associate Director Cornells Adult University and Cornell Alumni Travel in our Alumni Affairs and Development division based in Ithaca NY. This role presents an exceptional opportunity to contribute to the universitys advancement efforts.

Position Summary

The Associate Director plays a key role in the operational implementation communications and strategic execution of Cornells Adult University (CAU) and Cornell Alumni Travel programs. Working closely with the Director and internal and external partners the position helps ensure programs are delivered with operational excellence exceptional participant experiences sound business practices and alignment with Cornell University and Alumni Affairs and Development priorities.

Key Responsibilities

• Lead assigned operational work-streams across CAU Summer Cornell Alumni Travel CAU Study Tours CAU Seminars and CAU Select Tours coordinating logistics such as facilities lodging transportation catering audiovisual support accessibility accommodations and other program needs.

• Collaborate on program budgets pricing financial forecasts expenditure monitoring and reporting to support responsible stewardship and sound business decisions.

• Research and coordinate relationships with vendors and service providers including negotiating pricing facilitating contracting and procurement processes monitoring deliverables and deadlines and supporting compliance with university requirements.

• Develop and coordinate operational communications for participants faculty staff hosts internal partners and other stakeholders before during and after programs; maintain accurate and accessible program information across email WordPress and other university-approved platforms.

• Partner with the Director and colleagues to strengthen operational systems improve participant experiences cultivate productive internal and external partnerships and identify opportunities for continuous improvement and program growth.

• Staff assigned on-campus domestic and international programs including CAU Summer and occasional evening weekend and multi-day program assignments.

About Alumni Affairs and Development

At Cornell Alumni Affairs and Development we connect alumni parents and friends with opportunities to make a meaningful difference at Cornell and beyond. Our success is built on the strength of relationships a commitment to excellence and a culture of collaboration innovation inclusion and continuous learning. As one of higher educations leading fundraising and engagement organizations we recently completed a record-setting campaign that engaged more than 221K alumni and raised $6.7 billion. Joining our team means growing your career alongside supportive mission-driven and high-performing colleagues while helping shape Cornells future.

Required Qualifications

• Bachelors degree and 3 to 5 years relevant experience or equivalent combination in business marketing sales tourism/hospitality or a related field or an equivalent combination of education and experience.

• Five or more years of progressively responsible professional experience in a complex team-based environment involving regular collaboration with internal and external constituents.

• Demonstrated ability to manage multiple complex projects simultaneously establish priorities exercise sound independent judgment meet deadlines and maintain exceptional attention to detail in a fast-paced environment.

• Experience planning coordinating or implementing complex events educational programs conferences tours or hospitality experiences involving multiple stakeholders and vendors.

• Exceptional interpersonal written verbal editing and presentation skills along with a demonstrated commitment to providing outstanding customer service and responding professionally to complex or sensitive situations.

• Demonstrated initiative and an entrepreneurial collaborative approach to identifying opportunities for innovation operational improvement and successful implementation of strategic priorities.

This position is eligible for a hybrid work arrangement. Employees typically perform this role remotely 3 days per week and on-campus 2 days per week. The university reserves the right to modify suspend revoke or terminate the hybrid work arrangement at any time.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health wellbeing and sustainability.

• Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits Working at Cornell.

• Our leave provisions include health and personal leave three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving and the day after and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off Working at Cornell

• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell

• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards Working at Cornell.

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Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

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