Associate Director, Client Management

Recognized as Social Media/Influencer Agency of the Year and as the annual partner for Forbes Top Creators List Influential sits at the center of culture and the creator economy.

Through our platform Captiv8 the industrys #1 ranked influencer marketing platform we combine deep API integrations advanced AI and machine learning with human expertise to connect brands with a network of more than 15 million creators worldwide.

Our work powers award-winning campaigns across Meta Snap TikTok YouTube and more partnering with Fortune 500 companies and global organizations to deliver impact across retail foot traffic in-store sales online conversions and TV tune-in.

At Influential youll work with a fast-moving high-performance team solving complex problems and shaping the future of marketing. Youll build grow and make an impact alongside top talent leading brands and the worlds most influential creators.

Ready to join us

Influential is looking for an experienced Associate Director Client Management. As the primary point of contact for campaign execution the Associate Director Client Management is responsible for representing client needs and goals to ensure optimal performance and client satisfaction throughout the campaign.

• Develop and lead multi-faceted influencer marketing strategies ranging in budget and complexity for clients across QSR CPG Finance Telecoms and more
• Work as a strategic partner alongside Client Solution Leads to identify growth opportunities for clients and lead day-to-day execution.
• Thought-leader with deep knowledge of social platforms such as TikTok YouTube Snap Instagram etc.
• Work in close partnership with and drive synergy between with internal teams and external partners/agencies regarding client needs and processes
• Represent the client in the agency by defining the right approach to achieve success/results anticipate their needs.
• Mentor account managers helping build a culture of collaboration.
• Navigating challenges within the execution process with ease; proving thoughtful solutions for roadblocks encountered on any given project
• Building new materials for the use of the account management department and beyond; improving processes for more seamless execution of campaigns
• Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations
• Maintaining in-depth knowledge of ad products and relevant specs guidelines and business rules; manage asset delivery timelines
• Managing the monthly billing reconciliation process with finance

• 7 years of experience working at an agency marketing-tech or media start-up
• Strong background experience developing multi-faceted marketing campaigns including creative influencers media digital and/or social media
• Experience leveraging data and analytics to influence influencer strategies and campaign plans
• Exceptional communication interpersonal and leadership skills with the ability to thrive in a fast-paced dynamic environment
• Experience creating internal and external presentations (keynote and google slides preferred)
• Strong decision-making organizational planning and problem-solving skills with a proven ability to identify and prioritize critical issues
• Knowledgeable of all major social platforms (Instagram Facebook Pinterest TikTok Twitter YouTube)
• Bachelors degree or equivalent experience

Bonus points if:

• Experience working with IAT agency structures
• Previous managerial experience is a plus

Our Publicis Groupe motto Viva La Différence means were better together and we believe that our differences make us stronger. It means we honor and celebrate all identities across all facets of intersectionality and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage dental vision disability 401K as well as parental and family care leave family forming assistance tuition reimbursement and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically please contact

All your information will be kept confidential according to EEO guidelines.