Associate DevOps SRE Warehouse Automation

Position Summary

OPEX Corporation is currently looking for an Associate DevOps Site Reliability Engineer (SRE) to support develop and improve the DevOps systems used by the Warehouse Automation Division. This role will help design implement and support the CI/CD toolchain infrastructure monitoring automation and production support processes for innovative robotic warehouse automation products including Infinity Cortex SureSort PerfectPick and RPM.

The Associate DevOps SRE will work closely with senior DevOps engineers SREs software engineering teams systems engineering and IT to help keep development and delivery platforms reliable secure observable and efficient. The ideal candidate is an engineer with a strong technical foundation who wants to grow in DevOps site reliability engineering Linux/Windows systems administration automation CI/CD and production operations.

The toolchain may include Plastic SCM Jenkins Artifactory Octopus Docker VMware/Proxmox/HyperV CheckMK Jira Confluence Dependency Track PowerShell bash Linux Windows etc

Responsibilities

This role requires a motivated hands-on engineer who is eager to learn troubleshoot automate and support production-oriented engineering systems. This person will be expected to:

• Support the administration monitoring maintenance and improvement of DevOps CI/CD and infrastructure systems.
• Assist with Linux and Windows server administration including user management patching service troubleshooting and routine system maintenance.
• Design develop maintain and improve CI/CD pipelines used to build test package and deploy software for warehouse automation products.
• Assist colleagues with best practices in Jenkins Artifactory Octopus Plastic SCM Jira Confluence Docker and related development infrastructure tools.
• Design develop maintain and improve scripts to automate repeatable operational tasks reduce manual work and improve consistency.
• Help troubleshoot build failures pipeline issues deployment problems server issues and toolchain outages.
• Monitor system health service availability disk usage resource utilization and application or toolchain performance.
• Perform incident response triage root cause analysis and post-incident improvement activities.
• Design develop maintain and improvemonitoring for all systems.
• Design develop maintain and improve backup restore and disaster recovery processes for critical DevOps and infrastructure systems.
• Follow secure operational practices for access control secrets management dependency scanning and software delivery.
• Work with senior team members to improve reliability scalability maintainability and security of DevOps platforms.
• Support development teams by helping resolve environment build deployment and toolchain issues.
• Create and improve documentation for various processes troubleshooting guides procedures and system configurations with not only the steps taken but also the purpose prerequisites decision points validation steps rollback procedures and escalation paths.
• Participate in Agile development processes and support a culture of continuous learning and continuous improvement.
• Manage multiple tasks and priorities which may change due to requests or requirements while clearly communicating tasks priority status risks and blockers effectively and understandably.
• Take ownership of all tasks requests incidents environments pipelines infrastructure tools and user management while knowing when to ask for help escalate or involve senior team members.

Required Skills & Experience

• Associate-level experience in DevOps SRE systems administration software engineering IT operations or a related technical role. (professional academic and/or personal)
• Working knowledge of Linux / UNIX-based systems.
• Familiarity with Windows Servers
• Basic understanding of CI/CD concepts and software delivery pipelines.
• Experience or familiarity with one or more CI/CD tools such as Jenkins GitHub Actions GitLab CI/CD Azure DevOps or similar.
• Experience with scripting / automating with Bash PowerShell Python Groovy batch scripting or similar tools.
• Familiarity with source control systems such as Git Plastic SCM SVN Perforce or similar.
• Basic understanding of containers especially Docker or similar container technologies.
• Familiarity with build tools package management or artifact repositories such as Artifactory Nexus MSBuild Gradle Make npm or similar.
• Basic troubleshooting skills across operating systems networks applications logs and build/deployment systems.
• Ability to learn new tools quickly and work through ambiguous technical problems.
• Strong written and verbal communication skills.
• Able to articulate the problem(s) and the solution(s) available for the team
• Ability to work collaboratively with software engineering IT QA systems engineering and product teams.
• Ability to take initiative on a solution and conduct a review with the rest of the team utilizing feedback and critique to improve the proposed solution.
• Able to demonstrate strong coding practices while considering future maintainers when writing code scripts documentation and configuration changes.
• Maintains awareness of active work incidents requests and priorities across multiple communication channels.
• Able to properly prepare for team meetings and communicate priorities effectively and accurately
• Demonstrate a solution-oriented mindset by identifying problems researching possible causes and recommending practical paths forward.
• Perform critical self-review of work before handoff review or deployment including checking for correctness maintainability security reliability and operational impact.

Preferred Skills & Experience

Experience with any of the following is preferred but not required:

• Jenkins administration or pipeline troubleshooting.
• JFrog Artifactory or Nexus administration.
• Octopus Deploy or similar release/deployment tooling.
• Plastic SCM administration or support.
• Jira and Confluence administration or usage.
• Docker container build deployment or troubleshooting experience.
• VMware ESXi Proxmox or other virtualization platforms.
• CheckMK Prometheus Grafana Datadog Nagios Zabbix or similar monitoring tools.
• Logging platforms such as ELK Stack OpenSearch Splunk Loki or similar.
• Security scanning tools such as SonarQube Dependency Track Snyk Trivy or similar.
• Basic network administration concepts including DNS TCP/IP TLS firewalls load balancers routing and network storage.
• Network Attached Storage administration or troubleshooting.
• Infrastructure as Code or configuration management tools such as Terraform Ansible Puppet Chef or similar.
• Cloud exposure especially Azure AWS or private cloud environments.
• C C Java Go or other software development experience.
• Warehouse automation robotics manufacturing industrial automation or hardware/software integration experience.

SRE & Reliability Expectations

The Associate DevOps SRE should be interested in learning and applying reliability engineering practices including:

• Monitoring service health and infrastructure availability.
• Responding to alerts and helping troubleshoot incidents.
• Understanding customer and engineering impact during outages or degraded service.
• Tracking reliability signals such as availability latency error rates throughput saturation resource usage and failed deployments.
• Supporting root cause analysis and post-incident reviews.
• Improving runbooks dashboards alerts and automation based on production issues.
• Reducing toil by automating repetitive operational tasks.
• Learning how SLIs SLOs SLAs and error budgets apply to production systems.
• Helping ensure systems are maintained with minimal avoidable downtime.

Qualifications

• Bachelors degree in Computer Science Information Technology Engineering or a related field preferred; equivalent practical experience will also be considered.
• 0-3 years of professional experience in DevOps SRE systems administration software development infrastructure or IT operations.
• Demonstrated ability to troubleshoot technical problems and learn from failures.
• Demonstrated ability to anticipate technical operational compliance and process-related risks including system failure points resource contention dependency issues regulatory impacts workflow bottlenecks and recurring organizational pain points and recommend proactive mitigations before they impact reliability delivery security or business operations.
• Strong interest in automation reliability infrastructure and software delivery.
• Ability to work in a collaborative engineering environment.
• Ability to support occasional off-hours maintenance deployments or emergency support when needed.
• Ability to travel to customer or company locations when necessary.

Physical / Work Environment

• Employee may work in an office lab production or engineering environment.
• Some walking between OPEX facilities may be required.
• Employee may occasionally lift equipment or hardware up to 50 lbs.
• Occasional travel to customer sites or other company locations may be required.

Salary range is $85 - 100 based on experience