Associate Client Engineer
Job Location:
Indianapolis, IN - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
JOIN THE TEAM THATS POWERING PROGRESS
Building cities. Driving commerce. Fueling Progress. For over 100 years Allison has powered the vehicles and technology that move our world forward.
What powers us Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today were driving progress everywhere because we employ top talent both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units our team strives to Improve the Way the World Works.
Learn more about this role and how you can begindriving your career forward!
Benefits:
The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the companys discretion.
Choice of medical plans with prescription coverage
Employer HSA contribution
Dental & Vision Insurance
Paid Parental Leave
Short & Long-Term Disability
Other voluntary benefits including: Critical Illness Hospital Indemnity Identity Theft Protection and Pet Insurance
401K with generous Company match & contribution
Accrued Paid Time Off
12 Paid Holidays 1 Floating Holiday
Robust employee wellness program
Tuition assistance program
Job Description:
Primary Purpose of Role:
Provide hands-onclient platform servicesand day-to-day operation of enterprise client platform services in a Microsoft-based environment includingendpoint configuration software deployment patching device standards and operational support.
Key Responsibilities:
Performclient platformtroubleshooingandservices including imaging software deployment patching and configuration activities.
MaintainIntune Group Policy and Microsoft endpoint policies.
Perform Level 4 support tasks for assigned endpoint deployment and device management incidents.
Helpmaintainsoftware and hardware standards for laptops desktops tablets peripherals and print services.
Support packaging testing and deployment of approved software updates and standard applications.
Assistwith deviceenrollmentand provisioning processes including Autopilot and MDM-related tasks.
Participate in endpoint compliance monitoring remediation activities and documentation updates.
Contribute to operational process documentation knowledge articles and standard work instructions.
Key Performance Measures:
Timely completion of assigned endpoint engineering tasks and support tickets.
Success rate of software packages deployments and standard image activities.
Patch compliance for assigned device groups or support areas.
Accuracy and completeness of technical documentation and knowledge articles.
Adherence to change security and operational procedures.
Competencies andBehaviors:
Tech Savvy Working: Builds foundational knowledge of Microsoft endpoint management technologies and applies guidance effectively.
Ensures Accountability Working: Delivers assigned tasks accurately and on time.
Collaborates Working: Works effectively with peers service desk security and infrastructure teams.
Communicates Effectively Working: Shares technical information clearly with teammates and end users.
Plans and Aligns Basic: Organizes work and follows established priorities.
Customer Focus Working: Responds to support needs with professionalism and urgency.
Qualifications:
Associates orBachelors degree in Information Technology Computer Science or related field preferred.
Microsoft certification such as MD-102 MS-900 or equivalent preferred.
Foundational knowledge of Windows endpoint administration and Microsoft 365 services.
Basic PowerShell knowledge preferred.
Experience:
13years of experience supporting enterprise endpoints or IT infrastructure.
Basic knowledge of Windows OS endpoint imaging software deployment and patching.
Exposure to Microsoft Intune Autopilot Group Policy or MECM/SCCM preferred.
Familiarity with troubleshooting endpoint hardware software and peripheral issues.
Basic understanding of security and compliance requirements for managed devices.
Experience documenting technical procedures or knowledge articles preferred.
Scope Factors:
Works under defined direction and supports established client platform services. No direct people leadership or budget accountability. Scope is primarily task-based and operational with support across regional or global device populations as assigned. Limited matrix responsibility; contributes to team deliverables through execution of defined work.
Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age race color sex religion creed national origin disability sexual orientation gender identity/expression or veteran status.
If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information please contact us at .
Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.
Required Experience:
IC
About Company
Allison Transmission is a global leader in automatic transmissions, with locations worldwide providing hybrid propulsion solutions for commercial vehicles and industries.
