Associate, Business Development

ServiceRocket


Job Location:

Palo Alto, CA - USA

Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Gday!

We are ServiceRocket a global tech-enabled services company headquartered in Palo Alto California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket we are committed to the development of every Rocketeer and the trust of every customer.

Twenty years on and counting weve got your back.

Why is ServiceRocket the place for you

- A 20 year tech services expert of many solutions and partnerships with industry giants.

- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.

- Our culture rocks! Youll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.

- Were recognized for our innovation impact and outstanding customer support even earning the Atlassian Partner of the Year for Co-Selling Excellence award.

Visit our website to learn more and become a part of our Rocketeer Nation.


We are looking for a highly motivated and energetic Business Development Representative to join us as a key member of our Sales team. You will be an essential part of the business model focused on supporting our Account Executives prospecting for new customers and nurturing current customers.
What youll be doing
- Proactively identify and qualify prospective customers leveraging business directories industry events and community engagement. Collaborate with cross-functional teams including Sales and Marketing teams to deliver exceptional customer experiences
- Educate customers on the value proposition and benefits of our solutions
- Collaborate closely with our marketing team to develop and execute effective strategies to promote our services and product offerings
- Participate in customer calls to understand needs and build relationships
- Develop and execute targeted sales strategies in partnership with Account Executives to increase funnel conversion rates and generate high-quality leads
- Drive sales growth and account management within assigned territory
- Act as a subject-matter expert on all things ServiceRocketproducts and services
- Reporting on activity through company-required platforms. At times present updates to the Leadership team and company
What youll bring to the table
- Typically requires a minimum of 1-2 years of customer facing experience specifically in sales support or sales operations
- Bachelors degree or equivalent experience; fresh graduates are encouraged to apply.
- Proven track record of delivering exceptional customer experiences
- Excellent written and verbal communication skills including strong presentation abilities
- Strong multi-tasking and organizational abilities with meticulous attention to detail
- Ability to thrive in a fast-paced global environment collaborating effectively across cultures and time zones; able to leverage synchronous and asynchronous communication tools to ensure seamless connectivity to the global team
- Quick learner with a strong sense of ownership and resilience
- Self-motivated results-oriented and committed to exceeding expectations

Perks

-Share the fruit program: when we grow the tree we share the fruitwhen the company grows we share the profit.

-Stock options: you have the opportunity to participate in the ownership of the company.

-Health insurance: we support you and your familyyour well-being matters.

-Retirement plan/funds saving: we care about your futurewe have diverse plans depending on your location.

-Career pathways program: you can grow horizontally vertically or any way you want.

-Generous monthly fixed allowances including Rockettoria Scholarship & Learning Tech Choice Wellness.

-Generous PTO plus one cultural heritage and community day to celebrate your story family and culture.

Our Selection Process

Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you.

You will first meet our TA member in charge of the process they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then youll meet the hiring team and the executive of the area.

Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career!

Additional Information

ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

*Only shortlisted candidates will be notified*

Although the position is hybrid/remote preferential consideration will be given to candidates based locally to the countrys office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance.

RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket recruiters only direct candidates to apply through our official career page at will never request payments ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket please email emailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC

Gday!We are ServiceRocket a global tech-enabled services company headquartered in Palo Alto California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket we are committed to the development of every Rocketeer and the trust of every customer.Tw...

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