Associate Benefits Specialist
Job Location:
Austin, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what were building together. Were committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun casual and collaborative environment.
Who We Want
We are looking for an energetic detail-driven Associate Benefits Specialist to help elevate our employee experience and support Arrives rapid organizational this role you will build credibility as a trusted frontline resource managing relationships across internal teams and our valued employees. You thrive in a dynamic high-growth environment where empathy proactive communication and organizational precision intersect. By delivering seamless benefits guidance and operational support you will foster team member engagement and champion our award-winning workplace culture.
- Assist in the administration of Arrives employee benefits programs including medical dental vision life supplemental programs wellness initiatives 401(k) plan and time off policies.
- Support the administration of employment leave of absence under the mentorship of the senior benefits specialist (FMLA Medical USERRA workers comp STD ADA etc.). Assist in relaying policies and providing pay expectations to employees.
- Assist with daily benefits administration monthly self-bill invoices 401(k) and HSA funding reporting and auditing while learning continuous improvement processes.
- Support Workday reporting business processes and SOP creation. Assist with testing new system build-outs under guidance.
- Resolve basic employee questions regarding benefit policies and procedures ensuring timely responses and a positive employee experience.
- Monitor PTO policies and assist in answering basic employee and manager questions regarding PTO wellness and holidays.
- Support the coordination of the enrollment process for new hires life events and open enrollment. Assist with communication materials and educational webinars.
- Learn about our employee population to help improve team communication and assist employees in understanding benefit offerings.
- Facilitate and provide benefits education to new hires during onboarding.
- Ownership of general system upkeep accurate data entry manual uploads and basic troubleshooting under mentorship.
- Respond to general benefit inquiries regarding plan provisions eligibility and enrollment. Escalating complex issues as needed.
- Support Mexico generalists with onboarding materials and assist in answering basic international benefit questions.
- Research compliance topics (ERISA COBRA ACA) to help the team ensure benefit programs meet federal and state laws.
- Maintain and update employee and candidate-facing benefit portals.
- Document processes and keeping SOPs up-to-date in a central location.
- Participate in brainstorming sessions for on-site benefits at each of our locations partnering with HR Generalists and local leadership to execute on-site while maintaining a consistent employee experience across our offices.
- Administer and track gym membership partnership and monthly enrollments.
- Ownership of organization and secure storage of PHI & PII strictly adhering to HIPAA compliance guidelines.
- Bachelors degree in human resources or related field of study.
- 02 years of experience in benefits administration human resources or a fast-paced corporate support environment; logistics or tech industry experience is a plus.
- Familiarity with HRIS platforms (Workday experience is a strong advantage) and strong proficiency in Google Suite.
- Exceptional customer service mindset with strong written verbal and interpersonal communication skills.
- High degree of discretion confidentiality and professional integrity when handling sensitive employee information.
- Strong organizational skills and acute attention to detail with the ability to manage competing priorities in a fast-paced flexible environment.
- Take advantage of our comprehensive benefits package including medical dental vision life disability and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities team events happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the booming city of Austin TX we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Start your morning with a specialty drink from our fully stocked coffee bar Brokers Brew.
- Sweat it out with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area we offer relocation packages.
Required Experience:
IC
About Company
Our relentless pursuit of perfection has made us one of the nation’s fastest-growing freight brokerages. Visit us now and ship or haul with us.
