Associate Admissions Support Specialist

Current staff faculty/adjunct at Herzing University: log into UKG and navigate to Menu > Myself > âMy Company >â View Opportunities to apply using the internal application process.

Overview:
Training will take place Monday - Friday 8:30AM - 5PM to begin. After training a set schedule will be determined Monday - Friday during the hours of 8AM and 7PM. This role requires availability for occasional Saturday hours from 9:00AM-1:00PM

TheAssociate Admissions Support Specialistisone oftheinitialpointsof contact for individuals interested in learning more about Herzing Universitys Associate Admissions Support Specialistis responsible forresponding to prospectivestudentsinquiries linking the prospective student to the right campus and documenting activitieswhile creating a remarkable experience for both internal/external customers.

REQUIREMENTS:

• .
• Previous experience in admissions recruiting sales or telemarketing a plus.
• Possess strong interpersonal skills such as the ability to build cooperative relationships with a diverse student base.
• Excellent written and verbal communication skills.
• Outstanding customer service skills.
• Working knowledge of computers databaseentryand/or Microsoft Office.
• Must be available to work evening day and weekend hours whererequired.

Responsibilities:

• Conductsinitial introductorycallwith prospective online students to further application.
• Makesoutbound callsand callbacksto prospective studentsinterested in ourOnlinechanneland leave messages for prospective students.
• Respondsto prospective student inquiries via phone collectinformationand transfer to respectivecampus.
• Recordsactivities related to prospective studentin systemdatabase.
• Contactsprospective students on behalf of campus admissions advisor.
• Set up campus appointments with students for campus information and tours.
• Assistswith testing of marketing projects as they become available.
• Providesexceptional customer service for new leads and existing customers with inbound inquiries.
• Takesresponsibility for self-improvement by continuous and constant trainingin order toprovide thehighestlevelofservice possible.
• Achieves individual performance goals as it relates to call centerobjectives.

Compensation is determined based on the qualifications experience and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package including a tuition waiver and reimbursement program health insurance paid time off and a retirement savings plan. The hourly range for this role is $16.00 to $21.63.
Click Hereor use the following link to learn more about careers at Herzing University: Herzing University we realize that the way we treat our employees is the way our employees will approach our students. Thats why youll find employment at Herzing is career-focused convenient and caringjust like getting an education here. We know you have a life beyond our doorsthats why flexible work arrangements and a hoteling system at our downtown headquarters make working here more convenient.

The Avenue Milwaukee space offers an arcade-like first floor with plenty of opportunities to have fun or relax including a food hall thats open Monday through also pickleball bike storage a fitness center and a dog wash station. Find out more on the offerings here: Requirements:

• Must be able to remain in a stationaryposition85% of the time.
• Must be able to occasionally move around the work location.
• Constantlyoperatesoffice and/orteachequipment which may include computers copiers fax machines audio/visuals.
• Frequently uses voice and hearing to communicate with studentsstaffor colleagues face-to-face or over the telephone.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual provides an inclusive and collegial community where individuals are valued heard and empowered to contribute to the effectiveness of the institution.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

It is the universitys practice to recruit and hire without discrimination because of skin color gender religion LGBTQi2 status disability status age country of birth veteran status or any other status protected by law. University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at Experience:

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