Assistant Studio Manager | Sales Operations Manager
Clifton Springs, NY - USA
Job Summary
Pay: $23.00 $28.00/hr Performance Bonuses & Sales Incentives
Schedule: Full-Time (Must have open availability for peak volume hours: evenings & weekends)
Benefits: Health Dental Vision Retirement Plan Paid Time Off & Free Monthly Massage/Facial
Are you a competitive high-energy leader with a track record of driving sales and managing people At Elements Massage we are looking for an Assistant Studio Manager to run daily front-of-house operations lead our team and keep our booking schedule humming.
In this role you wont be sitting behind a desk doing passive administrative work. Youll be actively coaching staff navigating client relationships driving membership sales and ensuring our studio runs seamlessly.
Lead & Manage Diverse Personalities: Onboard mentor and coach a varied team of front desk associates and service providers maintaining a high-performing drama-free workplace culture.
Master Client Dynamics: Act as the leadership presence in the studiohandling elevated client situations with tact professionalism and exceptional service standards.
Drive Membership Sales: Lead by example at the front desk coaching staff on membership sales conversations and aggressively hitting monthly studio goals.
Optimize Operations: Manage multi-platform studio software maximize room utilization and play Tetris with the schedule to eliminate gaps.
Proven People Management: 1 years of direct experience supervising staff holding a team accountable and successfully managing different working styles and personalities (Spa Hospitality Retail or Fitness experience preferred).
Competitive Drive: You hate losing and love hitting targets. You thrive in a goal-oriented environment and find personal motivation in smashing sales benchmarks.
Client & Conflict Tact: Strong interpersonal maturity with the ability to maintain professional boundaries while de-escalating tough client or staff situations.
Peak Availability: Capability to work peak studio hoursincluding evenings and weekendswhen volume is highest.
Competitive Base Bonuses: $23$28/hr base pay plus monthly performance bonuses tied directly to business growth.
Great Benefits: Health Dental Vision Retirement plan and Paid Time Off.
Wellness Perk: 1 complimentary 60-minute massage or facial every month.
Direct Growth: Direct mentorship from ownership on business operations recruiting pipelines and executive leadership strategies.
Required Experience:
Manager
About Company
BOOK ONLINE at Amazing Lash Studio! We offer comfortable, lightweight eyelash extensions and lash lifts. Upgrade your look with hybrid, 3D Volume, 6D Volume and Featherweight Volume lashes.