Assistant Service Manager

Why Southern Land

Our full-service company is comprised of planning architecture design construction marketing and resident experience professionalsall in-house and working together every day to envision and create uniquely beautiful places.

Position Summary

Southern Land Company a national real estate development and construction firm is seeking a full-time Assistant Service Manager to join our dynamic team in Fort Worth TX.

Deco is offering an exciting opportunity for an individual who is passionate about providing world-class customer service. The successful candidate will demonstrate strong interpersonal skills with the ability to work independently handling and prioritizing multiple tasks in a fast-paced work environment. The candidate should possess excellent organizational and communication skills with an emphasis on attention to detail. Professional standard of appearance and weekend hours required. The pay rate for this position ranges from $29-$30/hour based on experience.

Deco located at E 9th and Calhoun Street is a twenty-seven-story building that marks the debut of high-rise multifamily living in downtown Fort Worth. Spanning over 300000 square feet it offers 302 rental residences with one two and three-bedroom options along with penthouses.

The building boasts eight floors of above-grade parking and an array of resort-inspired amenities including a multi-story amenities deck with unobstructed views nouveau sky lounge 24th floor sun-facing pool with heated spa poolside bar and lounge an athletic studio and many more.

Primary Responsibilities

• Maintain resident request system; maintain accessible and accurate records for work orders and preventative maintenance safety repair/replacement of major equipment utility cut-off sewer clean-outs and inventory of parts and supplies.
• Monitor and evaluate the physical condition of the community and correct unsafe conditions install locks parts safety devices and make repairs as needed.
• Diagnose and perform maintenance/repairs on A/C and heating electrical and plumbing systems water and sewer lines stairs gates fences patios railings roofing gutters tile carpet flooring fireplaces ceiling fans appliances doors cabinets windows gas and electric boilers walls and ceilings security system pool area tile and other equipment as required.
• Assist Service Manager in operating community within budgeted guidelines.
• Assist in supervising activities of capital expenditure including writing specifications for work to be done obtaining competitive bids and investigating qualifications of responding bidders.
• Assist in hiring staff and evaluating service employee performance.
• Assist in the preparation of annual budgets for operating and capital expenditures.
• Enforce safety policies and OSHA regulations. Stay current on all applicable building codes and safety standards as required.
• Maintain and schedule 24-hour emergency coverage alternating on-call requirement.
• Move appliances equipment and furniture as needed in accordance with generally accepted safety precautions.
• Perform routine preventative maintenance on equipment.
• Handle make-readies in a timely manner as directed by Community Manager.
• Ensure adherence to uniform policy.
• Supervise all aspects of maintenance in the community including staff vendors and contractors.

Skills/Knowledge/Experience

• Knowledge of HVAC and Plumbing
• Knowledge of energy mgmt. systems (EMS) or building automated system (BAS)
• Knowledge of lighting power systems and energy consumption
• Knowledge of communication and alarm systems
• Knowledge of basic interior and exterior building maintenance
• Strong working knowledge of Microsoft Office (Outlook Word) with ability to type documents and maintain accurate records
• Strong leadership skills and attention to detail
• Solid teamwork skills with flexibility to adjust to changing project requirements and deadlines
• Ability to anticipate the maintenance needs of the property
• Ability to lift/move 25 lbs. regularly and 50 lbs. occasionally
• Possible exposure to changing weather conditions and chemical fumes
• Ability to analyze problems and develop solutions
• Ability to keep sensitive information highly confidential
• Excellent written and verbal communication skills.
• Strong organizational and interpersonal skills and the ability to deal professionally with co-workers residents and vendors
• Excellent organizational and time management skills ability to take initiative use good judgment demonstrate a strong sense of urgency and attention to detail and carry multiple projects through to completion.
• Ability to work independently prioritize work and ask for further clarification when necessary.
• Ability to work under pressure with tight time constraints as well as the ability to deal with frequent interruptions unresolved situations frequent change delays or unexpected events.

Education and Experience

• High School diploma or equivalent
• Valid Drivers license
• 5 years of practical experience verification of maintenance experience and demonstrated skills
• Experience managing a service team
• Fair housing training
• EPA certification required for properties with A/C units as well as pool operations electrical and universal certification
• Knowledge of OSHA requirements

Preferred Qualifications

• Yardi experience preferred

Company Overview

Southern Land Company believes that community is the heart of every successful development project. With that as our starting point we create residential developments around the country that provide a generous comfortable lifestyle to those that call them support of our single family and multifamily projects we also undertake key retail office and recreation developments to craft convenient complete communities. We believe in big ideas and paying attention to every detail required to realize them.

We Have

• A strong brand recognized for quality performance and artistry
• Guiding principles of creativity and innovation
• An open mind for new ideas and creative methods
• A strong compensation and benefits package including health vision dental 401k with a strong match and more!

Southern Land Company is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds life experiences and perspectives. Southern Land Company offers a competitive benefits package including 401k and paid time off. Southern Land Company is a Drug Free Workplace. For more information please visit our website at .

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position.

The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.

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Required Experience:

Manager