Assistant Property Manager

Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer operator and investment manager of top-tier real estate in 33 markets across the globe our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyers diversified portfolio spans market rate and affordable residential communities premier office properties and retail spaces industrial facilities and mixed-use campuses. We create state-of-the-art life science centers through our Breakthrough Properties joint venture and foster innovation through our strategic proptech investments. By combining global perspective with local expertise and a personalized approach we are able to anticipate our customers evolving needs. We were the first real estate company to introduce asset-wide amenity services through our ZO platform and the first traditional real estate company to create its own flexible space and coworking brand Studio.

Since our founding in 1978 Tishman Speyer has acquired developed and operated 576 properties totaling 233 million square feet with a combined value of over $131 billion (U.S.). Tishman Speyer currently has approximately $65 billion in assets under management including iconic properties such as New York Citys Rockefeller Center São Paulos Torre Norte The Springs in Shanghai Paris Bourse in Paris and Frankfurts OpernTurm and TaunusTurm.

Summary of the Position:

The Assistant Property Manager supports the Property Manager & General Manager in the day-to-day operations and overall management of a residential property portfolio. This role is responsible for assisting with overseeing onsite teams vendor relationships capital and apartment improvement projects resident satisfaction compliance initiatives and operational excellence. It is required that this role understands all levels of the coordinator roles including but not limited to the renewal process tenant communication invoicing aged receivable & escalated legal communication. This role will be responsible for managing direct reports and managing weekly reports.

This role will work closely with Community Management Leasing Lease Administration Engineering and third-party service providers the Assistant Property Manager ensures that property operations are executed efficiently safely and in accordance with company standards while delivering exceptional resident experience.

Key Responsibilities:

• This role will assist the Property Manager by providing leadership direction and support to Community Managers Assistant Community Managers Community Associates and Front Desk/Concierge teams.

• Partner with Leasing and Lease Administration teams to foster a collaborative solutions-oriented environment.

• Able to own the aged receivable & legal escalation process for all matters relating to the property under the advisory of the PM & GM.

• Assist the Lease Administration team on an as-needed basis.

• Ensure compliance with all company policies procedures local laws and regulatory requirements.

• Assist with overseeing building maintenance operations repairs and critical building systems to ensure optimal performance.

• Negotiate bid award and manage vendor and service contracts while ensuring compliance with procurement policies and contractual obligations as directed.

• Monitor third-party contractor performance and compliance with municipal codes safety standards and property requirements as directed.

• Assist with response efforts as-needed during building emergencies including resident communications vendor coordination and corrective action implementation.

• Handle resident concerns and have the ability to escalate as warranted.

• Develop and implement property management standard operating procedures (SOPs) for the coordinator levels.

• Ensure successful completion of audits inspections and operational reviews.

• Conduct property tours and professionally represent the company with residents vendors and stakeholders.

• Perform additional duties as assigned.

Skills & Qualifications:

• Bachelors degree preferred.

• 3 years of experience in residential property management multifamily operations hospitality or a related real estate environment.

• Demonstrated experience managing property operations & vendors.

• Some financial acumen including budgeting forecasting accruals and variance analysis.

• Knowledge of building systems maintenance operations service contracts and vendor management.

• Experience leading and developing onsite teams in a customer-focused environment.

• Excellent interpersonal communication and problem-solving skills.

• Proficiency with Microsoft Office Suite and property management software platforms.

• Knowledge of New York City residential property operations and applicable local laws preferred.

The base compensation range for this role is $110000 to $125000. This role is also eligible for a discretionary annual bonus as well as access to our comprehensive medical dental and vision insurance life and disability insurance 401(k) plan (with matching contributions) wellness benefits and all other benefits afforded to full-time Tishman Speyer employees.

This base range reflects a number of factors including but not limited to relevant experience skill sets and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyers New York team as weve considered factors specific to this geography.

Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement.

We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regards to race color age sex sexual orientation gender identity gender expression marital status military or veteran status national origin disability religion or any other characteristics protected by law.

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