Assistant Manager Background Investigations Unit
Job Location:
Baltimore, MD - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
If you are looking for an exciting career with great benefits pension generous leave competitive salary and the opportunity for advancement and professional growth apply to join the DPSCS team today!
The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12000 employees and a budget of more than $1 order to fulfill our mission of promoting safety we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.
As a member of the DPSCS team you can have a fulfilling career while also enjoying a wide range of benefits such as medical and dental coverage paid time off (i.e. vacation sick leave) becoming vested in the State pension supplemental retirement options and even joining the Maryland State Employees Credit Union.
This is a Management Service position and serves at the pleasure of the Appointing Authority.
Duties include but are not limited to:
Background Investigations Program Management
- Supervises daily operations of the Background Investigations Unit including staff oversight caseload distribution productivity monitoring and workflow management.
- Reviews and approves completed background investigations.
- Conducts quality-control checks corrective coaching and performance reviews for investigators and administrative personnel.
- Provides technical guidance to staff on complex sensitive or escalated background cases.
- Manages the full AFC submission workflow including quality checks documentation review error correction and communication with MPCTC.
- Ensures accurate verification of citizenship requirements training prerequisites medical/psychological/physical standards and all supporting documentation.
- Monitors AFC submission timelines rejection rates and regulatory compliance; develops and implements corrective strategies as needed.
- Develops and updates SOPs training materials process maps and compliance guidelines for both the Background Investigations and AFC programs.
- Assists the Director with strategic planning forecasting workload needs evaluating staffing requirements and monitoring unit performance benchmarks.
- Prepares and delivers presentations reports and data summaries for executive leadership OSU MPCTC and other partners.
- Supports Department-wide hiring initiatives recruitment events and HR projects as assigned.
Education: Possession of a bachelors degree from an accredited college or university.
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.
1. Two years experience in employment background investigations or security clearances.
2. Experience completing record checks using National Criminal Information Center (NCIC) Criminal Justice Information System (CJIS) Motor Vehicle Administration (MVA) or other criminal history databases.
3. Experience supervising in a fast pace multi-location environment.
The assessment may consist of a rating of your education training and experience related to the requirements of the position.It is important that you provide complete and accurate information on your application.Please report all experience and education that is related to this position.
As an employee of the State of Maryland you will have access to outstanding benefits including: health insurance dental and vision plans offered at a low cost.
CLICK ON THIS LINK FOR MORE DETAILS:
- Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
- Annual Leave - ten (10) days of accumulated annual leave per year
- Sick Leave - fifteen (15) days of accumulated sick leave per year
- Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
- Holidays - State employees also celebrate at least twelve (12) holidays per year
- Pension - State employees earn credit towards a retirement pension
Online applications are highly recommended. However if you are unable to apply online the paper application and supplemental questionnaire may be emailed to Paper application materials must be received in our office by the closing date for the recruitment.
If you are submitting additional information the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload please email the requested information to referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted for this recruitment.
For questions regarding this recruitment please contact the Department of Public Safety and Correctional Services HRSD-Recruitment Division at .
Kimberly Banks
If you are having difficulties with submitting your online application please contact the DBM Recruitment and Examination Division at or .
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity.
Required Experience:
Manager
