Assistant Lead Porter
Thousand Oaks, CA - USA
Job Summary
Assistant Lead Porter
Full Time
Westlake Village CA US
Assistant Lead Porter will assist with overseeing service and sales Porters by making appropriate schedule changes serving as the prime contact for all porters and keeping track of staffing movement between facilities.
REQUIREMENTS AND QUALIFICATIONS
- High school diploma or GED
- Available to work weekends holidays and flexible hours as needed
- Take accurate notes
- Prior dealership/porter experience is required
- Follow proper and explicit instructions
- Professional appearance and disposition
- Outstanding customer service skills
- Strong communication skills; listening
- Valid California drivers license; insurable
- Drive manual and automatic transmission
- Use of hand tools and power washers
- Productivity through time management skills
DUTIES AND RESPONSIBILITIES:
- Wash dry and prepare customer and inventory vehicles to OGARAs standards
- Monitor workflow and assist in maintaining productivity and efficiency within the porter team
- Maintain cleanliness and organization of the wash bays vacuum stations and surrounding work areas
- Assist with managing Porters by creating schedules reporting out-sick employees incidents or any other Porter staff communication
- Keep accurate track of all showrooms Porter equipment and ordering supplies i.e. wax soap rags washers vacuums etc.
- Make sure the internal monthly vehicle inventory scan is completed on the 1st day of each month. Sundays or Legal Holidays would be the only reason a full inventory scan cannot be completed on the 1st of each month and care should be taken to complete the inventory scan the next possible business day
- Drive and handle all vehicles responsibly and safely ensuring damage prevention and protection of OGARA property
- Assist with moving vehicles between display areas service department storage facilities customer locations and pickup points
- Manage new/used vehicle inventory appearance and performance by ensuring the cleanliness of the interiors and exteriors
- Understand automobiles sold by OGARA by studying characteristics capabilities and features
- Ensure vehicles have disposable seat covers steering wheel covers floor mats and identification tags
- Drive offsite for errands when required including automobile deliveries and pickups assisting with dealer trades transporting customers and other errands requested by management
- Manage new/used vehicle showrooms outdoor lots and storage facilities neat and orderly
- Other job duties as assigned
EMPLOYEE BENEFITS
Discounts on products and services
Health Dental Vision coverage for employee
401k Plan
Paid time off
Paid training growth opportunities
Employee vehicle purchase plans
Long term job security
COMPENSATION: $24.00-27.00 / hour (based on experience)
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race color religion sex national origin sexual orientation gender identity age disability or veteran status.
Required Experience:
Junior IC
About Company
Service Advisors act as a liaison between customers and technicians. This role is responsible for addressing customer concerns about their vehicles and advising...