Assistant III Trade Support

Position Overview:

This Trade Support position is part of a business team that serves as the liaison between the customer logistics credit and the commercial trading group. The Customer Service Representative is responsible for responding to customer inquiries in a timely efficient and proactive manner using each customer contact as an opportunity to display Bunges commitment to provide excellent customer service. They will create contracts and pricings process requests to schedule loads and apply and invoice shipments.

Essential Functions:

• Create customer contracts and pricings in SAP GTM
• Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM communicating the load order to Rail Supply Chain team and crush plant and communicating load order numbers back to the customer base as necessary
• Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application
• Apply shipment tickets to contracts in SAP GTM
• Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis
• Process and verify that all shipments have been invoiced each day
• Handle dispute cases including corrections of shipment and invoices as necessary
• Reporting of open Accounts Receivable balances and distribute to the commercial team for action
• Administration of NOPA quality claim process with in the business unit.
• Process customer and vendor requests in MDG Master Data set
• Provide support for commercial logistics and administrative functions

Qualifications/Requirements:

• Bachelors degree in Business or associated field such as Finance and Accounting or Marketing
• One to three years customer service experience with a demonstrated ability to create and maintain strong customer relationships and work in a team environment
• Experience in agribusiness or related industry a plus
• Experience with SAP/Global Trade Management (GTM) is highly desirable
• Demonstrated proficiency in PC applications such as Excel and Word.
• Excellent interpersonal and communication skills; verbal written phone/email etiquette skills
• Strong attention to detail problem solving prioritization and organizational skills

At Bunge (NYSE: BG) our purpose is to connect farmers to consumers to deliver essential food feed and fuel to the world. As a premier agribusiness solutions provider our team of 34000 dedicated employees partner with farmers across the globe to move agricultural commodities from where theyre grown to where theyre neededin faster smarter and more efficient ways. We are a world leader in grain origination storage distribution oilseed processing and refining offering a broad portfolio of plant-based oils fats and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored innovative solutions that address evolving consumer needs. With 200 years of experience and presence in over 50 countries we are committed to strengthening global food security advancing sustainability and helping communities prosper where we operate. Bunge has its registered office in Geneva Switzerland and its corporate headquarters in St. Louis Missouri. Learn more at .

Every day our people exemplify these values which represent Bunge at its core:

We Are One Team Collaborative Respectful Inclusive
We Lead The Way Agile Empowered Innovative
We Do Whats Right Safety Sustainability With Integrity

If this sounds like you join us! We value and invest in people who believe in our purpose and are excited to live it every day people who are #ProudtoBeBunge