Assistant General Manager
Towson, MD - USA
Job Summary
Job Title:Assistant General Manager
Company:Shamin Hotels
Organizational Structure:
Department:Operations
Status: Full-time
Reports To:General Manager
Pay Structure:Paid Bi-weekly
Position Overview:
To act as the assistant to the General Manager in managing the hotels operations maintaining established revenue cost and quality standards. Oversees overall day-to-day hotel operations as delegated by the General Manager.
Responsibilities:
Generates through proper supervision of assigned departments projected revenue levels as well as guest satisfaction.
Participates in the development of short term and long term financial and operational plans for the hotel.
Remains current on business trends and local activities.
Meets assigned departmental budgets and monitors financial statements.
Establishes and maintains an appropriate level of community involvement.
Ensures proper handling of guest complaints.
Assists in the development of new programs which results in an increased level of guest satisfaction and operational
excellence.
Knows and complies with all company policies and procedures pertaining to this position and its duties.
Ensures cross-selling of other Shamin Hotels by hotel staff.
Teaching mentoring and directing hotel staff.
Being comfortable with the high level of visibility and the leadership role within the hotel and community.
Top Requirements:
Team Up: Be Golden Collaborate and Help Others Succeed.
Own It: Be a role model Embrace Responsibility and Keep Learning.
Passionately Serve: Be Positive Care Deeply and Create Memories.
Qualifications
Qualifications:
Bachelors Degree and/or extensive experience in a hotel or related field required.
1-2 years of hotel experience is preferred.
Strong financial knowledge required.
Must be able to work with and understand financial information and data and possess basic mathematical skills
Reading Writing Basic Math
Computer skills
Brand systems
Who are we looking for
Are you someone who values teamwork takes ownership of your role and is passionate about serving our guests with warmth and hospitalityShamin Hotels invites you to join our team!Whether youre greeting guests with a friendly smile assisting them with their needs or going the extra mile to ensure their stay is nothing short of perfect your dedication to service excellence will shine through in everything you do.We are seeking candidates with a wide variety of knowledge skills and experiences to contribute to our continued success. Whether youre a seasoned professional or just starting your career we have opportunities for you to grow and excel with us!
Join Our Team and Passionately Serve Our Guests!At Shamin Hotels were not just in the hospitality business; were in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If youre someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated we want you on our team!For years weve been dedicated to providing exceptional service to our guests while nurturing the talents and ambitions of our team members. If youre looking for a company where you can build a career not just a job Shamin Hotels is the place for you!
Why Should You Work for Shamin Hotels
Amazing Benefits! In addition to competitive pay we offer a range of benefits for full-time associates including health dental vision accident and short and long term disability insurance pet insurance gym membership discounts Paid time off Paid holidays Shamin Perk discounts on tickets rental cars and attractions footwear discounts 401K plan with company match employee discounts at our branded hotels and more!
Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion there are endless opportunities for growth and advancement at Shamin Hotels. Whether youre interested in front-line operations corporate management or hotel development we have opportunities for you to shine.
Advancement! Were proud of our track record of promoting from within.At Shamin Hotels were committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!
About Us:
In a story of entrepreneurial spirit and partnership P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity purchasing a bankrupt hotel in Lumberton North Carolina. United by their vision and commitment to excellence they merged their names Shah and Amin to create Shamin Hotels. Today Shamin Hotels stands as a testament to their legacy having grown into the largest hotel owner and operator in Virginia with over 70 hotels spanning multiple states. you know someone who might be interested in working at Shamin HotelsReceive cash rewards for your referral! See your general manager for details!
Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest but only those selected for an interview will be contacted.
Required Experience:
Director
About Company
Shamin Hotels, based in Richmond, Virginia, is a family-owned hotel management and ownership company that owns and operates over 70 hotels across 5 states.