Assistant General Manager

Dispensary Assistant General Manager EMBR Somerville Somerville MA (21)
Hiring Timeline: We anticipate filling this position in mid-August 2026 as we prepare for the next phase of our Somerville transition. We encourage interested candidates to apply early as interviews will be conducted on a rolling basis.
EMBR is seeking an experienced motivated and customer-focused Assistant General Manager (AGM) to help lead our Somerville dispensary through an exciting period of growth and transition. This role is more than a traditional Assistant Manager positionit is an opportunity to help establish EMBRs culture operational standards and guest experience as we bring the Somerville location into the EMBR family.
Working alongside the General Manager the AGM serves as a key leader within the store helping drive sales performance operational excellence regulatory compliance and team development. The AGM acts as the General Managers strategic partner leading day-to-day operations coaching team members and ensuring every guest receives an exceptional retail experience.
The ideal candidate is a hands-on leader who thrives in a fast-paced highly regulated retail environment. They lead by example embrace accountability develop talent and understand that creating an outstanding employee experience is the foundation of delivering exceptional guest service.
Compensation: $26.00$28.00 per hour depending on experience (DOE)
Schedule: Full-time 4050 hours per week. Evening weekend and holiday availability is required.
Cannabis industry experience is strongly preferred. Experience with Dutchie METRC and Weedmaps is highly desirable.
Key Responsibilities

• Partner with the General Manager to oversee all daily dispensary operations and ensure efficient compliant and profitable store performance.
• Assume full operational responsibility for the store in the General Managers absence.
• Support the successful transition of the Somerville dispensary into the EMBR brand by implementing company standards SOPs and operational best practices.
• Ensure all company policies security procedures and operational standards are consistently followed.
• Identify operational challenges and implement solutions that improve efficiency and the guest experience.
• Maintain a clean organized safe and compliant retail environment at all times.

• Help drive sales performance through coaching merchandising promotional execution and exceptional customer service.
• Monitor key performance indicators (KPIs) including sales labor average basket size conversion inventory variance and customer satisfaction.
• Assist with cash management daily reconciliations deposits and financial accountability.
• Partner with the General Manager to execute business initiatives that improve operational performance and profitability.

• Ensure compliance with all Massachusetts Cannabis Control Commission (CCC) regulations company SOPs and applicable state and local laws.
• Assist with inventory control METRC compliance cycle counts audits reconciliations and inventory accuracy.
• Audit online menus to ensure accurate pricing product availability and product information.
• Partner with the inventory team to maintain accurate stock levels and efficient fulfillment processes.
• Ensure all compliance documentation and operational records are maintained accurately and on time.

• Support recruiting hiring onboarding training and retention of exceptional team members.
• Coach mentor and develop Leads and Budtenders through regular feedback accountability and performance conversations.
• Assist with scheduling attendance tracking performance reviews and workforce planning.
• Foster a culture of accountability teamwork recognition and continuous improvement.
• Help identify and develop future leaders within the organization through coaching and succession planning.
• Address employee concerns professionally while partnering with the General Manager on performance management and corrective action when necessary.

• Lead by example in delivering an exceptional education-focused guest experience.
• Resolve customer concerns promptly professionally and with a solution-oriented mindset.
• Continuously coach the team on product knowledge hospitality and customer engagement.
• Champion EMBRs commitment to creating a welcoming inclusive and memorable retail experience.

• Help establish EMBRs culture values and leadership expectations throughout the Somerville team.
• Champion company SOPs merchandising standards operational consistency and service philosophy.
• Partner closely with the General Manager Regional Leadership and corporate support teams to implement new initiatives successfully.
• Serve as a positive change leader by helping team members embrace new processes while maintaining high morale and engagement.
• Perform additional duties as assigned by the General Manager or Regional Leadership.

• Must be at least 21 years of age.
• Must successfully complete all required background screenings including Massachusetts LiveScan requirements.
• Minimum of three (3) years of retail leadership experience required; cannabis retail management experience strongly preferred.
• High-volume retail management experience preferred.
• Strong understanding of cannabis products retail operations and Massachusetts Cannabis Control Commission regulations.
• Experience with Dutchie POS METRC Weedmaps or comparable retail systems preferred.
• Demonstrated ability to lead coach and develop high-performing teams.
• Strong communication organizational and problem-solving skills.
• Excellent attention to detail and ability to prioritize multiple responsibilities in a fast-paced environment.
• High level of integrity professionalism and accountability.
• Proficiency with Microsoft Office (Word Excel Outlook).
• Ability to work a flexible schedule including evenings weekends and holidays.

• Ability to stand and walk for up to eight (8) hours per shift.
• Ability to lift and carry up to fifty (50) pounds safely.
• Frequent bending squatting kneeling reaching and other physical movement.
• Ability to perform routine store maintenance including stocking cleaning and organization.
• Ability to work efficiently in a fast-paced retail environment while maintaining professionalism and attention to detail.

• Competitive hourly compensation
• Medical Dental Vision Accident and Life Insurance (eligible after 90 days)
• Paid Time Off (PTO)
• Employee product samples (where permitted by law and company policy)
• Employee discount
• Performance-based growth and development opportunities
• Career advancement within a growing multi-store cannabis organization

Why Join EMBR
At EMBR were building more than dispensarieswere creating exceptional retail experiences driven by great people strong leadership and a culture of continuous improvement. As Assistant General Manager youll play a vital role in shaping the future of our Somerville location helping build an outstanding team while supporting the successful launch of EMBRs operational standards and guest experience.
If youre passionate about developing people driving results embracing change and helping build something exceptional from the ground up wed love to hear from you.
Equal Employment Opportunity
EMBR is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants. We prohibit discrimination and harassment of any kind based on race color religion creed sex (including pregnancy childbirth or related medical conditions) national origin ancestry age disability genetic information military or veteran status marital status sexual orientation gender identity or expression or any other characteristic protected by applicable federal state or local law.
This policy applies to all aspects of employment including recruitment hiring compensation promotion training discipline termination and all other terms and conditions of employment.