Assistant General Manager & Social Media Coordinator

• Employee discounts
• Paid time off
• Training & development

• Lead by example on the floor to deliver strong member experiences and keep the club clean friendly and motivating.
• Oversee daily operations including fitness programs administrative tasks and overall service quality.
• Handle member questions and service issues with a positive attitude and quick effective resolutions.
• Use your daily presence in the club to spot and capture the moments worth sharing from member milestones to events as they happen.

• Recruit train and mentor team members helping them grow while meeting business targets.
• Set goals for the team and yourself tracking progress and ensuring consistent results.
• Coach the team on brand standards so the club looks and sounds consistent in person and online.
• Feature trainers and staff in content that highlights their work and builds the clubs reputation.

• Conduct club tours follow up with leads and build member relationships that support retention.
• Promote offers events and programs through timely on-brand social content that drives local awareness and walk-ins.
• Connect online promotion to in-club follow-through so interest turns into visits and visits turn into members.
• Work with ownership and the management team to support events optimize schedules and carry out marketing efforts.

• Maintain an active up-to-date social presence across Golds Gym PNW locations.
• Create on-brand assets using approved Canva templates for local promotions campaigns and announcements.
• Capture photo and short-form video in the club to support storytelling and campaign priorities.
• Publish approved content across platforms primarily Instagram Facebook Google and TikTok.
• Organize and maintain Instagram Highlights content files and website content so information stays current accurate and relevant.

• Monitor and respond to comments messages mentions and reviews in a timely brand-appropriate way.
• Escalate customer care questions facility issues or sensitive conversations to the right internal team.
• Engage with local members partners and community accounts to build awareness and participation.
• Partner with General Managers and Brand Social to support event promotion and local activations.
• Share basic engagement insights and content learnings from the club and region.

• High School Diploma or Equivalent.
• CPR/AED certification required within 30 days of hire.
• Two or more years of relevant work experience (retail reception customer service hospitality etc.).
• Two or more years of staff supervision and onboarding experience.
• One to two years of experience in social media content creation or community management. Internship or freelance experience accepted.
• Experience creating branded assets in Canva and editing short-form video.
• Comfortable capturing photo and video on an iPhone or other mobile device.
• Strong written communication with the ability to match brand voice and tone.
• Comfortable using gym management software email and digital tools.
• Availability: flexible hours including weekdays weekends and holidays.
• Willing and able to travel within the assigned region based on campaign and activation priorities.

• Two to four years of management experience in a team-oriented setting ideally retail hospitality or fitness.
• Previous experience in the fitness industry.
• Familiarity with social media management and publishing tools.
• Passion for fitness community and local engagement.

• Competitive Pay: based on experience.
• Paid Time Off: generous PTO.
• Gym Access: free membership plus the ability to bring a guest.
• Training & Development: ongoing opportunities to learn grow and advance.
• Supportive Environment: a culture focused on being motivating authentic and having fun while achieving goals.

• Ability to move frequently throughout the club and engage with members and team members.
• Lifting weights and assisting with physical fitness activities.
• Must be able to stand for prolonged periods of time.
• Ability to work in a lively gym environment with high noise levels.

From a single gym in Venice Beach California in 1965 to a global symbol of strength and performance Golds Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents our legacy has evolved while staying true to its roots- serious training community and results. As the industry shifts Golds Gym continues to lead honoring our heritage while building the next generation of members and fitness experiences.

We attribute much of our success to our company culture. Were grounded reliable and entrepreneurial - - but also enthusiastic collaborative and creative.

If this feels like you we cant wait to get your application!