Assistant General Manager
Nashville, TN - USA
Job Summary
- Company parties
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
Job Title: KidStrong Assistant General Manager
Base Salary
- Starting at $50000 based on experience in coaching leadership or working with children
- Tier 1: $300/month
- Tier 2: $500/month
- Tier 3: $700/month
- Tier 4: $900/month
RESPONSIBILITIES:
CENTER OPERATIONS
- Understand the centers key KPIs and financials to make informed and responsible business decisions.
- Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
- Oversee center initiatives i.e. center maintenance training brand consistency etc.
- Daily Weekly and Monthly cleaning and maintenance of the center
- The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center.
- Communicate any Coach schedule changes using appropriate scheduling and communication platforms.
- Sell and schedule events such as camps and parties to maximize center profitability.
- Maintain flawless lead management by conducting call drives to new and existing leads in the Centers CRM tool.
- Finalize sales and bookings that are generated through online self-sign-up flow.
- Source and attend local events to increase brand awareness and drive incremental leads and memberships.
- Foster a coaching culture - see something say something.
- Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality.
- Partner with the General Manager on onboarding managing training and evaluating coaching candidates.
- Manage and support the ongoing professional development of staff through LearnUpon.
- Communicate professionally with co-workers in Slack and Email including periodic checks of messages when not in centers.
- Coach students by delivering an evolving curriculum that focuses on Brain Physical and Character development for ages ranging from walking to 11 years old approximately as required by business demands.
- Understand the why behind the KidStrong curriculum and be able to clearly and concisely communicate it.
- Use the KS Coaches App to record data and provide data (attendance awards etc.).
- Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class lifting and repeatedly moving equipment up to 25 pounds in weight.
- Approximately 5-10 coaching hours per week
- Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding a variety of topics.
- Achieve Coach Certification through the HQ Training and Certification team.
- Complete training through LearnUpon as required by the HQ Training and Certification team.
- Previous experience in management is preferred but not required.
- Intermediate knowledge of physiology exercise techniques and body mechanics.
- CPR certified.
KidStrong is a private child development training center focused on brain physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
- Want to work with great people
- Want personal and professional growth
- Want to make an impact
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to KidStrong Corporate.
Required Experience:
Director