Assistant General Manager

Troon

Job Location:

Naples, FL - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Fiddlers Creek Golf Club located in Naples FL is pleased to announce an excellent career opportunity for an Assistant General Manager! We are seeking a driven individual who is eager to learn contribute and grow within a fastâpaced hospitality-focused property organization. As part ofTroon youll contribute to a global leader in golf and community management.

We seek an accomplished hospitality professional who embodies gracious service operational excellence and refined leadership and who is committed to delivering elevated dining and social experiences befitting a premier private club environment. This role offers the opportunity to contribute meaningfully within Troon a globally recognized leader in luxury club and hospitality management.

Position Summary:

The Assistant General Manager will serve as a key operational partner to the General Manager with primary responsibility for the strategic oversight and day-to-day leadership of all Food & Beverage operations.

This individual will champion a culture of anticipatory service culinary excellence and meticulous attention to detail ensuring that every member and guest interaction reflects the clubs commitment to distinction and personalized hospitality.

Core Responsibilities

Food & Beverage Leadership & Excellence:

Provide visionary leadership across all dining venues bars event operations and social programming.
Uphold the highest standards of culinary quality presentation and service precision in partnership with culinary leadership.
Curate and oversee a refined beverage program including:

Thoughtfully selected wine spirits and cocktail offerings
Inventory management and cost control
Menu engineering and pricing strategies aligned with a luxury experience

Ensure seamless execution of member dining private events and club gatherings with an emphasis on elegance and consistency.

Member Experience & Hospitality:

Cultivate a culture rooted in genuine personalized service and relationship-driven hospitality.
Actively engage with board members house committee co-chairs and members to anticipate preferences recognize patterns and create memorable experiences.
Address feedback with discretion professionalism and urgency ensuring member satisfaction at all levels.
Drive continuous improvement through thoughtful analysis of member insights and service trends.

Team Leadership & Culture Development:

Attract mentor and retain a high-caliber service teamcommitted to excellence.
Lead and inspire department heads including Food & Beverage Managersand Service Teams including H2Bs.
Foster a polished professional environment that reflects the standards of a premier private golf club.
Develop schedules and staffing models that balance exceptional service delivery with operational efficiency.

Financial Stewardship:

Collaborate on the development and execution of annual budgets and strategic plans with an emphasis on F&B performance.
Monitor and manage key metrics including:

Labor and productivity
Cost of goods sold
Beverage performance and inventory variance

Implement thoughtful cost controls while preserving the integrity of the member experience.
Oversee accurate and timely completion of inventories across all F&B outlets.

Clubhouse & Facility Oversight:

Ensure all dining and social spaces uphold exceptional standards of cleanliness ambiance and readiness.
Partner with facilities and club leadership to maintain an environment that reflects the clubs prestige and attention to detail.

Qualifications:

Minimum 5 years of progressive leadership experiencein luxury hospitality private clubs fine dining or resort environments.
Demonstrated success leading high-end Food & Beverage operationswith a focus on member satisfaction and experience curation.
Strong financial acumen with the ability to interpret performance metrics and drive strategic outcomes.
Exceptional interpersonal and communication skills with a polished and professional presence.
Proven ability to lead inspire and develop teams within a service-centric culture.
Detail-oriented highly organized and capable of managing multiple priorities in a refined fast-paced setting.

Required Certifications:

Food Safety & Sanitation
Alcohol Awareness Certification

Benefits & Other Compensation:
This position includes eligibility for the following benefits subject to applicable plan terms:

Healthcare Benefits Medical Dental and Vision coverage
Retirement Benefits 401(k) with employer match (19 years of age and older)
Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms conditions and offerings are governed by the applicable plan documents and company policies which may be amended at the Companys discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale AZ Troon is the worlds largest professional club management company that specializes in services in golf hospitality and residential more than 900 locations in 45 states and 27 countries Troon is a leading employer in by values that emphasize being infectiously energetic consciously kind and humbly prosperousTroon offers professionals the opportunity to grow and succeed within a globally respected more at.

Required Experience:

Director

Fiddlers Creek Golf Club located in Naples FL is pleased to announce an excellent career opportunity for an Assistant General Manager! We are seeking a driven individual who is eager to learn contribute and grow within a fastâpaced hospitality-focused property organization. As part ofTroon youll con...