Assistant General Manager Luma Maryland

Why We Need Your Talents:

The Assistant General Manager of Luma plays a vital role in delivering the elevated highenergy experience that defines the Live! this role you support daily lounge operations uphold exceptional service standards and guide a team that thrives in a fastpaced nightlife environment. Your expertise in both restaurant management and beverage operations ensures flawless execution responsible alcohol service and a vibrant atmosphere where guests enjoy unforgettable moments.

Where Youll Make an Impact:

• Adhere to implement and uphold all company and departmental policies.
• Supervise and assist in daily training of managers and hourly employees; maintain open communication across the department.
• Maintain beverage/food inventories and ensure quality control for alcohol service.
• Ensure timely consistent elevated service aligned with lounge standards.
• Assist in managing labor beverage and food costs to meet budgeted goals.
• Ensure employee and guest safety through strong knowledge of safety procedures.
• Ensure compliance with all applicable liquor laws and gaming regulations.
• Achieve revenue goals control expenses and maximize profitability across lounge operations.
• Maintain company operating standards and demonstrate professionalism that reflects Live!s values.
• Respond to guest trends feedback and issues to enhance satisfaction and future business.
• Extend complimentaries in accordance with the property comp matrix.
• Other duties as assigned.

Skills to Help You Succeed:

• Ability to analyze and interpret restaurant and beverage operation results.
• Ability to solve complex problems.
• Ability to perform effectively in a fastpaced nightlifedriven environment.
• Knowledge of sanitation laws and health regulations and applicable OSHA regulation.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.
• Mathematical skills including basic math budgeting profit/loss concepts percentages and variances are utilized frequently.

Must Haves:

• High school diploma or equivalent required; some college preferred.
• Preferred five (5) to seven (7) years of experience in restaurant or lounge management experience preferably in fine dining craft cocktail or nightlife environments.
• Must be Serv-Safe and RAMP certified.
• Must have full working knowledge of POS.
• Must have knowledge of approved Responsible Gaming Program.
• Willingness and ability to be flexible with work schedule. May require extended hours and work week from time to time.
• Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position.

Physical Requirements:

• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally and up to 30 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
• Ability to climb bend stretch twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.

Working Conditions:

• 24/7 high energy casino with over 300000 sq. ft of gaming and entertainment space and approximately 3000 employees.
• Exposed to alcohol cigarette and cigar smoke bright lights and loud noises.
• You will work in an environment where smoking is allowed.

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel Food & Beverage and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team while valuing and celebrating our diversity.
• To be given the tools resources and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness teamwork and most importantly FUN.
• The casino is large and fast paced requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol cigarette and cigar smoke bright lights and loud noises.
• You will work in an environment where smoking is allowed.