Assistant General Manager

Additional Information: This hotel is owned and operated by an independent franchisee Capital Management Inc. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

• Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures
• Provides training to staff
• Selects or assists in the hiring of hotel staff and completes new hire paperwork
• Supports team members to ensure their daily workload is attainable and completed by end of shift
• Assists with employee scheduling and timecard maintenance
• Reviews employee performance and assists in conducting personnel actions such as disciplinary actions and terminations
• Assists in maintaining accurate records including but not limited to; cash flow sheet direct bill accounts credit card receipts registration cards reservations cards tips and gratuities and credit cards
• Conducts or assists in conducting department meetings
• Adheres to all franchise and company procedures
• Assists in resolving guest complaints and employee issues
• Covers shifts in all departments as scheduled by the General Manager
• Performs functions of the General Manager in their absence
• All other duties as assigned
• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

• Ability to maintain confidentiality of business and financial matters and information related to the property owner(s) partners guests associates etc.
• Ability to communicate effectively and professionally verbally in writing and utilizing proper business telephone etiquette and in making presentations.
• Ability to work in a fast-paced high-energy and demanding work environment.
• Knowledge of hotel operations or ability to learn quickly.
• Problem analysis and problem-solving skills required.
• General Computer knowledge and knowledge of word processing software; spreadsheet software and internet.
• Guest relations skills.
• Prompt and regular attendance.
• Will be required to work nights weekends and holidays.
• Work flexible hours as required. Department schedules must accommodate fluctuating business demands and managers may be asked to work shifts other than those they prefer or normally work as based on business requirements.
• Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
• Comply with hotel and/or department uniform and professional behavior and appearance standards.

• Hotel Management General Business or Marketing degree preferred but not required.
• At least 4 years of hotel or management experience preferred (or equivalent combination of education and experience).
• Must be willing to complete a background check in accordance with federal and state laws.

• Competitive Annual Salary Medical Insurance Coverage available as early as the first day of the month following employment based on plan eligibility.
• Dental Insurance Vision Insurance Company-Paid Life Insurance 401(k) Retirement Savings Plan with eligible participation Paid Time Off (PTO) On Demand Pay Access earned wages before payday through our payroll partner.
• Marriott Bonvoy Associate Travel Program Deeply discounted room rates at participating Marriott properties worldwide. Associate Hotel Discounts where applicable.
• Gated Garage Parking provided for associates while working.
• Employee Assistance Resources Professional Development and Career Growth Opportunities Leadership Development within a growing hospitality management company.
• Opportunities to work alongside experienced hospitality professionals in a collaborative team-oriented environment.

This company is an equal opportunity employer.

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