Assistant General Manager
Job Location:
Independence, MO - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Department:
Job Summary
Kenton County Golf Courses located in Independence KY is pleased to announce an excellent career opportunity for a full-time Assistant General Manager! We are seeking a driven individual who is eager to learn contribute and grow within a fast-paced hospitality-focused property organization. As part of Troon you will contribute to a global leader in golf and community management.
- Manages the office area to ensure effective telephone and mail communications
- Manages all aspects of the club in the absence of the General Manager
- Assists in hiring developing and supervising all key management employees of the property
- Processes customer reservations for guests of the golf course
- Produces daily reports related to rounds sales and other metrics for management
- Assists in coordinating individual group and tournament play as directed by the First Assistant Golf Professional or Head Golf Professional
- Works closely with the Marshall and Starter to monitor all aspects of play including starting monitoring pace of play safety on the course and golf course markings
- Provides customer service to arriving guests to help expedite the check-in process
- Assists in the reconciliation of cash and accounts receivable charges to the daily register at the close of day
- Assists in overseeing the care and maintenance of the propertys physical assets and facilities
- Provides assistance in the management of the Pro Shop
- Maintains positive and productive relationships between the golf facility and its board of directors golfers guests employees community government and industry
- Assists with sourcing hiring developing training and motivating a professional service-oriented staff at the discretion of the General Manager
- Assists the General Manager in managing staff by conducting staff meetings
- Ensures standards by implementing course policies and procedures
- Performs other duties as assigned by manager or supervisor
- One to three years of experience in the golf industry
- Four-year college degree (preferably business related)
- PGA Membership or PGA registered apprentice in good standing
- Must have supervisory coaching and staff development experience
- Must have experience in total golf facility management and a demonstrated ability to run a professional efficient high-quality service-oriented operation
- Must be proficient in Excel Access Word and POS systems
- Working knowledge of club accounting
- Must have a strong business aptitude and passion for the golf business
- Experience assisting with building player development programs
- Experience acting as a club liaison to the community
- Must have exceptional customer service skills
- Must be highly motivated goal-driven and a self-starter
- Must be extremely organized efficient and detail-oriented
- Must possess exceptional written and verbal communication skills
- Highly polished interpersonal skills with the ability to connect with people easily and quickly
- Must have the skill to exercise good independent judgment in assessing situations and making decisions
- Healthcare Benefits Medical Dental and Vision coverage
- Retirement Benefits 401(k) with employer match (19 years of age and older)
- Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria
- Additional Compensation Eligibility for Bonuses Service Charge
Eligibility for benefits and the specific terms conditions and offerings are governed by the applicable plan of documents and company policies which may be amended at the Companys discretion.
Required Experience:
Director
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more
