Assistant General Manager Hayes

Assistant General Manager Hayes Valley San Francisco

Full-Time $58468 - $65228 Quarterly Bonus Potential

Join the Team That Scoops Magic

In this roleyoullpartner closely with your General Manager to support daily operationsbuildand develop strong teams and create exceptional experiences for both employees and drive operational excellence foster an engaging and inclusive shop culture and contribute to making each shop a true neighborhood destination. Combining hands-on leadership with operational executionyoullplay a key role in bringing the Salt & Straw experience to life every day.

What Assistant General Managers Do

Assistant Store Managers support the overall success of the shop by leading people operations and guest experience.

You will:

• Partner with the GM to achieve operational cultural and financial goals

• Lead shifts ensuring smooth operations and exceptional guest experiences

• Plan and execute daily shift schedules task assignments and team safety

• Coach mentor and provide feedback to Team Members Shift Coordinators and Scoopers

• Support recruiting hiring onboarding training and retention of a high-performing team

• Manage cash transactions inventory and ensure product quality and food safety

• Assistwith payroll supplies shop communications and daily documentation

• Monitor labor and sales performance and support monthly P&L insights

• Partner on maintenance needs and vendor communications

• Deliver memorable hospitality share flavor stories and resolve guest concerns

• Step into team roles as needed andparticipatein community events

WhyYoullLove It Here:

We offer competitive pay thoughtful benefits and a people-first culture that invests in your growth.

Performance Bonus Plan tied to your impact and shop success

Financial Flexibility: Optional earned wages access plus 401(k) match with 50% company match up to 1% of your salary after three months

Medical dental & vision insurance options starting your first month

Paid Time Off: Start with 2 weeks PTO grows from there

Paid Holidays: 12 paid holidays/year

Paid Sick Time: Stay home stay well get paid

Two Days Off in a Row (a rarity in retail!)

Mental Health Support: On-demand access 24/7/365 for you and your family

Educational Support: Up to $1800/year to support your learning goals

Team Discount: 30% off all the magic

First Dibs on Flavors before the public

Pet Insurance (because pets family)

Flexible Spending Accounts Accident & Critical Illness Insurance and more

Yourea Great Fit If You:

• Have a high school diploma/GED

• Bring2 yearsof food service fast-casual dining or hospitality experience

• Have18 monthsof progressive leadership experience

• Have led teams of10 Team Membersin a high-volume environment

• Know how to coach develop and support people with clarity and care

• Are excited to grow into greater leadership responsibility

• Are 18 and available to work evenings weekends and holidays

Wage Transparency

We are actively embracing pay transparency by disclosing the hiring wage for this role as $28.22-$31.36 highlighting its full earning potential within the broader range of $28.22-$34.50.

Food Allergy Warning

This position requires working in an environment where common food allergens such as peanuts tree nuts dairy eggs soy wheat and seafood are present. If you have severe allergies please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities.

Equal Employment Opportunity (EEO) Statement

Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly regardless of race color religion sex sexual orientation gender identity national origin disability veteran status age or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply please contact our Talent team at

Work Authorization and E-Verify

We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.

Our Values

Create the Unbelievable

Show Up Generously

Act with Thoughtful Curiosity

Share Human Kindness

Make It Count

These values are the sprinkles on top guiding us to create happiness through moments of wonder in every scoop smile and shared moment. They form the foundation of our brand and shape the culture of our workplace.

Join us as we reimagine the ice cream experience crafting joy and wonder one scoop at a time.