Assistant General Manager
Job Location:
Job Location:
Fort Walton Beach, FL - USA
Hourly Salary:
USD 15 - 18
Hourly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
ASSISTANT GENERAL MANAGER
Position Summary
The Assistant General Manager supports the General Manager in leading the overall operations sales performance and member experience of the club. This role is responsible for driving membership growth through direct sales execution coaching team members maintaining operational excellence and ensuring company standards are consistently upheld. The Assistant General Manager leads by example developing a high-performing culture while delivering an exceptional experience for every member. This job description is based on the responsibilities outlined in the Assistant General Manager Incentive Agreement.
ESSENTIAL RESPONSIBILITIES
Sales Leadership & Revenue Growth
Lead daily membership sales efforts through prospecting tours referrals and community outreach.
Execute daily sales activities including outbound lead calls follow-up appointment setting and membership sales.
Generate point-of-sale referrals and promote Success Sessions.
Support personal training revenue growth through quality member onboarding.
Monitor daily weekly and monthly sales performance and implement action plans to achieve club goals.
Execute daily sales activities including outbound lead calls follow-up appointment setting and membership sales.
Generate point-of-sale referrals and promote Success Sessions.
Support personal training revenue growth through quality member onboarding.
Monitor daily weekly and monthly sales performance and implement action plans to achieve club goals.
Team Leadership & Development
Assist with recruiting interviewing onboarding and training new team members.
Coach Sales Associates and Member Experience Experts on sales performance and member service.
Hold team members accountable to company standards and KPIs.
Foster a positive high-performance culture built on accountability teamwork and continuous improvement.
Support employee development through regular coaching and feedback.
Coach Sales Associates and Member Experience Experts on sales performance and member service.
Hold team members accountable to company standards and KPIs.
Foster a positive high-performance culture built on accountability teamwork and continuous improvement.
Support employee development through regular coaching and feedback.
Operations & Member Experience
Ensure the club remains clean organized fully operational and aligned with brand standards.
Assist with inventory management club maintenance and operational checklists.
Deliver outstanding customer service while proactively resolving member concerns.
Ensure compliance with all company policies procedures and operational standards.
Support opening and closing procedures and maintain a safe environment for members and staff.
Assist with inventory management club maintenance and operational checklists.
Deliver outstanding customer service while proactively resolving member concerns.
Ensure compliance with all company policies procedures and operational standards.
Support opening and closing procedures and maintain a safe environment for members and staff.
Financial Accountability
Support labor scheduling and payroll management to maximize productivity.
Monitor club expenses and assist with managing operational budgets.
Analyze club reports and performance metrics to identify opportunities for improvement.
Drive membership retention through exceptional service and proactive member engagement.
Assist the General Manager in achieving club profitability and financial goals.
Monitor club expenses and assist with managing operational budgets.
Analyze club reports and performance metrics to identify opportunities for improvement.
Drive membership retention through exceptional service and proactive member engagement.
Assist the General Manager in achieving club profitability and financial goals.
Communication & Execution
Participate in daily huddles weekly meetings and monthly performance reviews.
Communicate promotions operational updates and company initiatives effectively.
Partner with the General Manager to execute strategic initiatives and improve club performance.
Ensure consistent execution of company standards across all operational areas.
Communicate promotions operational updates and company initiatives effectively.
Partner with the General Manager to execute strategic initiatives and improve club performance.
Ensure consistent execution of company standards across all operational areas.
Qualifications
Required
Minimum of 2 years of leadership experience in fitness retail hospitality or another sales-driven environment.
Proven ability to achieve sales goals and lead high-performing teams.
Strong leadership communication and coaching skills.
Excellent organizational and problem-solving abilities.
Ability to multitask and thrive in a fast-paced environment.
Flexible schedule including mornings evenings weekends and holidays.
Proven ability to achieve sales goals and lead high-performing teams.
Strong leadership communication and coaching skills.
Excellent organizational and problem-solving abilities.
Ability to multitask and thrive in a fast-paced environment.
Flexible schedule including mornings evenings weekends and holidays.
Preferred
Previous experience in fitness club management.
Experience with membership sales recurring revenue and KPI management.
Experience with membership sales recurring revenue and KPI management.
Key Performance Indicators (KPIs)
Membership Sales Production
Net Membership Growth
Outbound Lead Activity
Appointment Show Rate
Membership Conversion Rate
Point-of-Sale Referrals
Success Session Booking Rate
Personal Training Revenue
Member Retention
Payroll & Labor Management
Operational Audit Scores
Team Development & Employee Retention
Member Satisfaction
Club Cleanliness & Brand Standards
Net Membership Growth
Outbound Lead Activity
Appointment Show Rate
Membership Conversion Rate
Point-of-Sale Referrals
Success Session Booking Rate
Personal Training Revenue
Member Retention
Payroll & Labor Management
Operational Audit Scores
Team Development & Employee Retention
Member Satisfaction
Club Cleanliness & Brand Standards
Schedule
This is a full-time leadership position requiring flexibility to meet business needs including mornings evenings weekends and holidays.
Why Join Workout Anytime
At Workout Anytime we believe great leaders build great teams. As an Assistant General Manager youll play a critical role in developing employees driving club performance and delivering an exceptional member experience. Youll receive ongoing leadership development performance-based earning opportunities and a clear path for career advancement within one of the fastest-growing fitness brands.
Compensation: $15.00 - $18.00 per hour
ABOUT WORKOUT ANYTIME:
Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneurs prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour seven-day-a-week fitness concept with 180 units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland the company was formed to provide members with first-class fitness facilities at the lowest cost possible deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly convenient life-changing journey withpassion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
- Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members partners and staff.
- Care - We provide our members partners and staff with an environment that is welcoming and respectful of each individual.
- Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
- Think Big
- Keep It Simple
- Do It With Integrity
Required Experience:
Director
About Company
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