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Assistant General Manager
Job Location:
Job Location:
Denver, CO - USA
Yearly Salary:
USD 82000 - 85000
Yearly Salary:
Posted:
26 September 2026 (12 hours ago)
Posted:
Application Deadline:
24 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- 401(k)
- Bonus based on performance
- Dental insurance
- Employee discounts
Assistant General Manager
Position Overview
The Assistant General Manager ensures the day-to-day business operations runs smoothly and assists with training recruiting human resources administrative duties and compliance.
The Assistant General Manager reports to the General Manager and Operations Director and is expected to work in tandem with other FOH Management Leads and Staff.
Core Duties & Responsibilities:
Organize run and supervise smooth and efficient daily operation and efficient daily opening and closing shifts ensuring an exceptional patron and employee experience
Provide guidance and leadership to hourly and management teams while fostering our Core Values
Assist GM in managing costs and driving sales in support of financial goals
Partner with GM and management team to interview hire onboard train supervise and develop employees
Teamwork & Communication
All leadership positions are expected to adhere to our guiding principle of Leadership Managing and Accountability (LMA)
Provide a strong sense of leadership in all Gin & Luck activities lead by example
Encourages and builds mutual trust respect and cooperation among teammates/staff
Establishes guidelines so employees understand expectations and parameters
Maintain effective communication with ownership management leads and all staff
Maintain a reasonable response time for all communication; at minimum a confirmation (by email slack text or call) same day with a timeline in regard to a full response
Meetings: weekly L-10 attendance in person or by phone monthly meeting cadence with FOH Leads quarterly meeting cadence with all FOH staff
Maintain a reasonable schedule with flexible availability. 5 days on 1 day on a call one day off early mornings late nights and holidays
As a key ambassador for Gin & Luck act in a professional manner and represent the bar graciously whether you are in house traveling on behalf of the company or at industry events
Service Standards
Maintain patron satisfaction by monitoring evaluating and auditing food beverage and service. offerings; build relationships with preferred patrons; maintain good community relations
Respond immediately and directly to all customer complaints. Every negative comment or reaction will be addressed by a manager and no customer leaves unhappy
Implement company policies and standard operating procedures (SOP)
Daily monitoring of staff appearance cleanliness arrival time tools etc.
Establish sanitation standards and procedures that comply with health and legal regulations with the advice of the company
Assist management team in the creation of daily and weekly cleaning duties as well as open and closing responsibilities for each FOH position
Monitor all FOH positions in opening and closing responsibilities and service standards
Along with the GM and EC implement and oversee floor staff programming (service and hospitality standards) to ensure all aspects are met and exceeded
Be capable of covering any floor position when needed (for emergency purposes only)
Monitor restaurant and kitchen flow in regard to timeliness during business hours
Assist in the oversight of all daily/nightly operations all spaces FOH/BOH/Bar at all times
Oversight of quality control of food beverage and service offerings
Monitor service standards and implement service-related training
Event oversight and execution when necessary. Includes: communication with Event Coordinator pre-shift host communication set up and breakdown billing and service execution ensure client satisfaction
Administrative Duties
Meet with the admin and leadership team monthly to review P&Ls and ensure all targets are being hit and proactively plan improvements
Participate in marketing initiatives and activations as needed
Opening and/or closing manager duties; reports money shift reports closing of all Death & Co. spaces
Oversite of daily labor costs with direction from GM and Executive Chef
Support General Manager (GM) in hiring of all FOH positions led by the 5 Death & Co. core values
Oversight of Floor Managers and Head Bartenders and Leads
Assist in maximizing company profitability with a target margin consistent with annual projections. Establish and monitor financial cost controls
On-boarding and training oversight of all new hires in FOH positions (bartender server back server runner barista host); coordinate with Head Bartenders to schedule bar-specific training; coordinate with Lead Barista on café-specific training. Utilize Floor managers for test and quiz writing and grading as necessary
Administer bi-annual check-ins and annual reviews
Implementation of staff education (product knowledge and tastings menu changes service standards purveyor visits quizzes etc.)
Responsible for nightly pre-shift and education with direction from GM and EC. o Menu design and coordination
Assist in the implementation of purveyor collaborations and programming
Ensure reports are sent each day for all departments respond to all immediate action items noted in reports
Handle all TOCK reservation system maintenance and operation. Train staff on how to best utilize the TOCK system (hosts and all auxiliary staff)
Back of house Lightspeed POS maintenance
Scheduling of all D&C FOH staffing (including events staff) to be put into R365 no later than Tuesday for the up-and-coming month (4-weeks out)
New Hire Training program oversight (trainees timelines tests etc.)
Assist GM to monitor evaluate record and respond to customer reviews via email phone and online apps
Implement disciplinary action with supervision from General Manager when necessary
Nightly Floor Responsibilities
Monitor flow of guests to tables and bar
Monitor timeliness of food and beverage arrival at table
Monitor service standards
Engage with customers
Assist staff when and where needed if someone is in the weeds that is where the manager should be or that is where the manager should send help
Constantly read the body language of our guests
Constantly read the body language of our staff
Run food run drinks bus tables water tables re-water tables expo drinks greet guests take food and drink orders
Human Resources
Communicates performance expectations in accordance with job descriptions for each position
Coaches and counsels employees regarding performance on an on-going basis
Ensures employees are treated fairly and equitably; strives to improve employee retention
Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns
Ensures recognition is taking place across areas of responsibility
Physical Demands
The physical demands for this position are seeing hearing speaking reaching frequently lifting to 25 pounds occasionally lifting up to 50 pounds sitting standing for 4 to 8 hours bending and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations
Required Qualifications:
3 years of proven management experience in a reputable establishment
Highest levels of EQ and discretion
Ability to lead and develop teams
Experience with inventory and FOH/BOH systems
In-depth knowledge of restaurant operations including front-of-house and back-of-house functions
Strong leadership interpersonal and communication skills with the ability to motivate and inspire a diverse team
Excellent organizational and multitasking abilities to prioritize tasks and meet deadlines in a fast-paced environment
Outstanding communication skills with the ability to interact effectively with customers and team members
Excellent customer service and problem-solving abilities
Flexibility in working hours including early mornings evenings weekends and holidays
Patience and adaptability
Self-motivated and a team player
High ethics hard worker and a great sense of humor
Desired Qualifications:
2-year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major
2 years of AGM experience in a high-volume establishment
3-4 years of supervisory experience
Have sufficient skills knowledge and personality to provide a memorable experience for our patrons
Demonstrate the Core Values of Gin & Luck
Curiosity: We learn and improve through active observation and creative problem solving.
A.B.K.: We anticipate prepare and execute with intention.
Pursuit of Excellence: We will forever be chasing excellence even when we sometimes fail. It is a pursuit without end.
Contagious Joy: When were having fun it emanates out and influences our work and the people around us.
Connection: We build relationships through intuition empathy and transparency
What We Offer:
Gin & Luck strives to create a welcoming nurturing and understanding culture. We want all employees to feel valued through their work/life balance and compensation. Compensation range for this position is $82000 - $85000. Medical dental vision 401k and life insurance are included in our benefits package for full-time/part-time employees.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender identity sexual orientation age religion disability status protected veteran status or any other characteristic protected by law.
Note: This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with the job. The duties of this position may change from time to time. Gin & Luck reserves the right to add or delete duties and responsibilities at their discretion
Compensation: $82000.00 - $85000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Gin & Luck is an acclaimed cocktail-anchored hospitality group best known for its flagship brand Death & Co. Since opening in New York City in 2006/2007 Death & Co has been at the forefront of cocktail culture and has grown into a globally celebrated brand with additional locations in major US markets three award-winning books and countless industry accolades.
At Gin & Luck were expanding into new verticals through bars hotels and brands that all celebrate the craft of hospitality and the people behind it. As an employer we are dedicated to creating opportunities for our team to thrive both personally and professionally. We offer benefits including but not limited to One Fair Wage shareholder opportunities and comprehensive benefits packages for all team members.
What sets us apart is our commitment to our core values:
Curiosity: We learn and improve through active observation and creative problem solving.
Pursuit of Excellence: We will forever be chasing excellenceit is a pursuit without end.
A.B.K.: We anticipate prepare and execute with intention.
Contagious Joy: When were having fun it emanates out and influences our work and the people around us.
Connection: We build relationships through intuition empathy and transparency.
If youre passionate about crafting unforgettable experiences and being part of a team that celebrates creativity and connection wed love to have you on our team. Together well create moments that inspire delight and resonate far beyond the bar.
Not seeing the job youre looking for Reach out to us at with your resume and the role youre interested in! Well be sure to point you in the right direction.
Required Experience:
Director
