Assistant General Manager- Centralized Title Unit

Copart Inc. a technology leader and the premier online vehicle auction platform globally with over 200 facilities located across the world Copart links vehicle sellers to more than 750000 buyers in over 190 countries. We believe in providing an unmatched experience every day and everywhere driven by our people processes and technology.

Position Summary

The CTU Manager leads the daily operations of Coparts Centralized Title Unit (CTU) overseeing title processing for a single location while ensuring compliance accuracy productivity and exceptional customer service. This role is responsible for leading and developing the CTU team driving operational improvements and partnering with cross-functional leaders to support business objectives and maintain regulatory compliance.

Key Responsibilities

• Lead the day-to-day operations of the CTU ensuring timely and accurate processing of vehicle titles and ownership documents.
• Manage coach and develop Title Supervisors and Title Specialists establishing clear performance expectations and accountability.
• Monitor productivity quality turnaround times backlog and service level metrics; implement process improvements to increase efficiency and accuracy.
• Ensure compliance with federal state and company title processing requirements while minimizing operational risk.
• Partner with Regional Operations Yard Leadership Finance Legal Compliance IT and Employee Relations to resolve complex title issues and support business initiatives.
• Analyze operational metrics identify trends and develop action plans to improve performance and customer satisfaction.
• Lead staffing workload planning employee engagement and performance management activities.
• Support system enhancements process standardization and continuous improvement initiatives across the CTU.

Qualifications

• Bachelors degree in Business Management or related field or equivalent experience.
• 5 years of leadership experience preferably in title operations automotive logistics financial services or a high-volume operational environment.
• Demonstrated experience leading teams improving processes and managing operational performance.
• Strong knowledge of vehicle title processing regulatory compliance and customer service principles preferred.
• Excellent leadership communication problem-solving and analytical skills.
• Proficient with Microsoft Office particularly Excel. Experience with Workday or title management systems is a plus.

Core Competencies

Leadership Operational Excellence Customer Focus Compliance Continuous Improvement Accountability Collaboration Change Management Problem Solving Results Driven

Working Conditions

Office-based position with occasional travel to supported locations. Must be able to manage multiple priorities in a fast-paced deadline-driven environment.

Pay: $69902 - $78599

Benefits Summary:

Medical/Dental/Vision

401k plus a company match

ESPP - Employee Stock Purchase Plan

EAP - Employee Assistance Program (no cost to you)

Vacation & Sick pay

Paid Company Holidays

Life and AD&D Insurance

Discounts

Along with many other employee benefits.

At Copart we are focused on harnessing the power of diversity inclusion and collaboration. By embracing diverse perspectives we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated included and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-verify Participation
• Right to Work