Assistant General Manager Austin, TX
Austin, TX - USA
Job Summary
- Administrative:
- Manage office operations including correspondence scheduling and supply orders.
- Assist with board and annual meeting preparations including agendas notices reports and minutes.
- Maintain vendor files insurance certifications and compliance records.
- Update association profiles calendars contracts website and communication platforms.
- Process electricity charges and coordinate billing with Accounts Receivable.
- Support the GM with Action List updates and other tasks as assigned.
- Architectural Review:
- Liaise with the Architectural Review Committee schedule meetings and take minutes.
- Communicate with homeowners regarding construction approvals monitor progress and handle deposits/refunds.
- Coordinate inspections and sound testing as needed.
- Member Services/Hospitality:
- Address resident concerns and complaints.
- Issue access devices and assist new owners with registration.
- Supervise train and schedule front desk and access control staff.
- Provide backup support for front desk staff when needed.
- Accounting:
- Process accounts receivable and service charge forms.
- Review and approve invoices and follow up on past-due balances.
- Prepare the monthly Delinquency Report.
- Miscellaneous:
- Serve as Manager on Duty in the GMs absence.
- Conduct routine inspections of common areas and create work orders as needed.
- Review daily reports and ensure proper filing and distribution.
- Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
- Minimum of a High School Diploma or equivalent. Bachelors degree in hospitality business administration or a related field preferred.
- Minimum of 3-5 years of relevant experience with at least 2 years of supervisory experience in property management and or hotels. Luxury experience preferred.
- Software Proficiency: Utilizes Microsoft Word Excel PowerPoint and other PC-based programs for daily duties.
- Communication: Excellent verbal and written communication.
- Adaptability: Responsive flexible attitude with an eagerness to take initiative.
- Project Management: Ability to plan organize and prioritize responsibilities to meet deadlines.
- Teamwork: Ability to work effectively in a team environment and build strong relationships with others.
- Board Meetings: Must attend board meetings as needed.
- Action Property Management is committed to attracting and retaining the best talent in the industry
- Proudly certified as aGreat Place to Workin 2025
- Rated 4.0 stars on Glassdoor Check out our reviews here
- Comprehensive health benefits and paid time off package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
Required Experience:
Director
About Company
Why You'll Love Working at Action At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, ... View more