Assistant Finance Rep-Rev Cycle-On Site

Supports the activities of the Mayo Clinic Arizona Jacksonville and Rochester Revenue Cycles by processing transactions through the use of automated systems and processes. Responds to and resolves a variety of account billing and payment issues from patients/customers as appropriate. Follows approved guidelines and policies regarding routine patient and payer interactions. Makes appropriate decisions that require individuals and/or team assessment reasoning and resolution. Interprets applies and communicates Mayo policies regarding medical and financial aspects of patient to assure optimal reimbursement for both the patient and Mayo Clinic. Uses excellent customer service and interpersonal skills when interacting with patients and customers.

Position may be eligible for and/or required for telework based on business need from an off-site location following adequate training period and demonstrated ability to meet required metrics.

HS Diploma or equivalent AND a minimum of 2 years of relevant experience in finance collections customer service insurance and/or health care environment;

OR

Associates degree is required.

Bachelors degree in business or health care field preferred.

Healthcare Financial Management Association (HFMA) Certification Preferred.

Qualified candidates must be customer-focused service-oriented and possess demonstrated skills in teambuilding communication decision-making problem-solving interaction coping and versatility. Knowledge of personal computer applications such as Windows Microsoft Word and Excel medical terminology CPT and ICD 9 coding Order Communication System Bed Tracking and patient accounting systems experience helpful. Candidates possessing multi-linguistic skills and cross-cultural experiences are preferred fluent in English is a requirement. Keyboarding experience required.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.