Assistant Director The Learning Experience Graham

• Welcoming new families : Respond to every new inquiry within the same business day schedule tours quickly and personally conduct tours that reflect the heart of TLE. Follow up with care on every family until theyre enrolled or have decided whats right for them. The tour isnt a sales pitch its an extension of the experience their child will have here.
• Tour-ready every day: The center is presentation-ready from open to close clean classrooms organized rooms brand-standard displays no clutter because every family deserves to see TLE at its best the first time they walk in
• Child safety (non-negotiable): Maintain proper ratios at all times unobstructed door and window sightlines secure drop-off and pick-up and full TLE safety standards. Safety is never traded for convenience.
• Daily operations: Schedules ratios classroom coverage supply organization and box/inventory management
• TLE brand standards: Daily walkthroughs against SOP room organization safety visibility curriculum boards parent-facing displays full compliance not 80%
• Teacher & support staff coaching: Coach teachers cook and breakers to grow in their roles. Hold a monthly 1:1 with every staff member (more often when needed) to recognize strong performance coach on areas to improve and surface what they need to do their job well. Hold every staff member to clear standards on curriculum execution classroom routines and daily expectations through documented coaching and consistent follow-through.
• Cleanliness accountability (train and inspect dont do): Train staff on cleaning standards for kitchen classrooms bathrooms common areas and outdoor space. Observe inspect and hold each person accountable to their assigned cleaning duties. Your job is to make sure everyone does theirs not to do it for them.
• Maintenance: Own the maintenance issue log; nothing lingers
• Scheduling & labor: Build weekly schedules that maintain ratios while keeping labor in line with budget; manage floater coverage so no day operates short-staffed
• Hiring & performance: Screen candidates onboard new hires document performance issues and conduct termination conversations when needed directly and with respect hire right fire fast

• ECE State Certificate or equivalent verified in MERIT or a documented and credible plan to complete within the required timeline
• Active MERIT registration (Washingtons electronic workforce registry)
• Cleared DCYF background check through the Background Check Central Unit
• Preservice requirements complete or in progress per WAC

• Large center experience is required youve worked at a center with 100 enrolled children multiple classrooms across age groups and a team of 15 staff. Small in-home or single-classroom experience alone is not a fit.
• 2 years in childcare or early education; Assistant Director or lead teacher experience strongly preferred
• Track record of welcoming families and helping them feel at home from the first call to the first day
• Comfortable on the phone on email and in person with prospective families warm fast and genuinely interested in who they are
• Comfortable scheduling staff reading a labor report and adjusting on the fly
• Coaching mindset develops staff through clear standards and direct feedback not by doing their job for them
• Willing to hold teachers cook and support staff accountable directly including hard conversations and terminations
• Direct communicator tells ownership and the Director whats actually happening early not after problems become crises
• Organized detail-oriented and walks the floor not a desk manager

• Flexible weekday schedule built around center operating hours and family touchpoints
• Some early mornings or later afternoons required to be present for tours and to connect with families at drop-off and pick-up
• Center is closed weekends

• Competitive hourly or salaried pay based on experience
• Performance bonus tied to the health of the center family experience operational excellence and welcoming more families into our community gated by full compliance with child safety TLE brand standards and DCYF licensing
• PTO professional development and childcare discount

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to The Learning Experience Corporate.