Assistant Director of Student Services (2 Open)

About AAP:

The College of Architecture Art and Planning at Cornell University (Cornell AAP) includes the departments of Architecture Art City and Regional Planning the Paul Rubacha Department of Real Estate jointly led by AAP and the SC Johnson College of Business the multicollege Department of Design Tech and the Cornell Mui Ho Center for Cities. The college spans three locations in Ithaca New York City and Rome Italy each with world-class facilities and cutting-edge technologies.

Cornell AAP is about acts of transformation. We are committed to reimagining and reshaping the world in new ways every day. A vital college at one of the nations foremost research universities Cornell AAP brings faculty staff and students together from around the world to take up some of todays most urgent challenges and advance research inquiry and collaborative approaches to designing making and doing that make a more just and resilient future.

About the Opportunity

The College of Architecture Art and Planning invites applications for multiple Assistant Director of Student Services positions within the Office of Admissions and Student Services. These roles are critical to advancing a holistic student-centered experience and strengthening innovative approaches to academic advising and student success.

Reporting to senior leadership within Student Experience the Assistant Director serves as a primary advising resource and advocate for undergraduate and graduate students across AAPs programs and locations. These roles are highly collaborative and student-facing requiring creativity empathy and strategic thinking to support a diverse and dynamic student population.

AAP is particularly interested in candidates who are excited to reimagine and design new pathways in academic advising integrating proactive inclusive and data-informed practices that support student well-being persistence and success.

Key Responsibilities

• Provide comprehensive academic advising to undergraduate and graduate students across AAP programs supporting degree planning policies and co-curricular engagement
• Serve as a primary point of contact for student concerns including those in distress or experiencing academic difficulty and connect them with appropriate campus resources
• Collaborate with faculty college leadership and campus partners (e.g. Cornell Health CAPS Dean of Students Student Disability Services) to deliver holistic student support
• Develop and implement creative student-centered advising strategies that advance innovative pathways for academic success and well-being
• Analyze trends related to student performance and persistence using data to inform proactive interventions and continuous improvement of advising practices
• Design and deliver student transition programming including orientation pre-enrollment initiatives Family Weekend and commencement-related efforts
• Create targeted communications and resources to support student success particularly for first-year transfer and students navigating complex academic pathways
• Contribute to the development and delivery of student success programs such as academic support initiatives and peer mentorship programs
• Advise and support student organizations including leadership development training and alignment with university policies and practices
• Promote a culture of inclusion belonging and wellbeing while advocating for students in college and university forums and contributing to collaborative initiatives across AAP

Required Qualifications:

• Bachelors degree and 2 to 4 years relevant experience or equivalent combination.
• Demonstrated experience working with a broad array of stakeholders to craft and implement collaborative high-quality academic co-curricular and extracurricular programming and events.
• Experience in program design delivery and evaluation.
• Ability to connect with students of all backgrounds and experience levels; experience advising them on academic professional and personal goals.
• Strong public speaking writing and editing skills.
• Demonstrated project management organizational skills and detail orientation. Must be able to balance significant complexity and competing demands in a fast-paced environment.
• Ability to exercise a high degree of discretion in dealing with confidential information in accordance with University policies and FERPA regulations.
• Ability to attend meetings and events across campus.
• Ability to travel occasionally as needed outside of campus to attend conferences trainings and/or meetings with stakeholders and external vendors although travel outside the university is expected to be limited to one or two times a year.
• Ability to cultivate and develop inclusive working relationships with students faculty staff and community members.

Preferred Qualifications:

• Masters in Higher Education 3-5 years of experience.
• Track record of success in a higher education environment and/or deep familiarity with programs and fields connected to Architecture Art Planning Design or Real-Estate.

This is a three-year term full-time on-site position based in Ithaca NY with salary commensurate with education and experience. This position may be eligible for renewal based on performance continued funding and organizational need. No relocation assistance can be provided for this position. Visa sponsorship is not available

Rewards and Benefits:

• Cornell receives national recognition as an award-winning workplace for our health wellbeing sustainability and diversity initiatives.
• Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: this link to learn more about the Total Rewards of Working at Cornell: leave provisions include three weeks of vacation and 13 holidays: Holiday and Accrued Time Off Working at Cornell
• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell

Application Procedure:

When applying through our system please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF the Experience Section of your application use the Drop Files Here box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online please click here as an external candidate.

NOTE: Cornell employees must apply through the Internal Cornell Career site.

• Relocation assistance is not available for this position.
• No visa sponsorship is available for this position.
• This is a three-year term full-time on-site position based in Ithaca NY.

University Job Title:

Student Svc Assoc II

Job Family:

Student Services

Level:

F

Pay Rate Type:

Salary

Pay Range:

$72209.00 - $77625.00

Remote Option Availability:

Hybrid

Company:

Contact Name:

Samantha Pennell

Contact Email:

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornells non-union staff job titles and pay ranges see Career Navigator.

Union Positions

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