Assistant Director of Banquets
Chicago, IL - USA
Job Summary
What is in it for you:
- Competitive Salary
- Employee benefit card offering discounted rates in Accor worldwide
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:
- Manage and support the Banquets department while ensuring thorough communication and understanding with all internal and external stakeholders
- Assist with overseeing the setup execution and breakdown of all events: social corporate wedding and internal events.
- Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food beverage and meeting specifications
- Supervise lead and motivate the Banquet team including servers bartenders house attendants and coffee crew towards achieving exceptional guest service results and complete associate engagement
- Administrative tasks may include the facilitation of payroll reports forecasts point of sale procedures inventory and budget for food and beverage functions
- Ensure full compliance with Department of Health regulations and standards
- Oversight of Banquet billing and reconciliation.
- Meet and exceed guest satisfaction by monitoring evaluating and auditing food beverage service offering and standards
- Foster a positive work environment resulting in colleague and leader engagement through consistent communication garnering feedback and actioning measurable improvement plans.
- Control purchases and inventory by partnering with the Chefs and the purchasing department.
- Assist with the selection training development and career growth of banquet and event colleagues and ultimately the food and beverage division.
- Ensure all Fairmont brand standards and programs are in place and maintained.
- Ensure that sanitation cleanliness and maintenance of the event spaces kitchens & public spaces exceed expectations.
- Promote and enforce health and safety awareness as well as ensure the team has a complete understanding of the emergency procedures for the hotel.
- Contribute to the improvement of the overall hotel operation by contributing ideas making suggestions soliciting feedback and actively participating in departmental communication meetings.
Qualifications :
Your experience and skills include:
- Strong F&B Operations Experience with overall minimum 5 years of experience in Luxury resorts and minimum 2 years in a similar role.                 Â
- High volume hotel experience is desirable.Â
- Expertise in luxury event planning food and beverage operations and exceptional guest service standards.
- Proven ability to lead motivate and develop a team fostering a collaborative high-performance work environment.
- Excellent communication and interpersonal skills with a demonstrated ability to build strong relationships with clients colleagues and vendors.
- Ability to thrive in a fast-paced high-pressure environment while maintaining poise professionalism and exceptional service standards.
- Flexibility to work evenings weekends and holidays as required by the event schedule.
- Experience with a unionized environment is an advantage.
Additional Information :
Compensation Range: $65000 - $75000 per year position is eligible for the Banquets Management Incentive Program
Visa Requirements: Successful candidates must be legally eligible to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more