Assistant Director, Intercultural Student Success and Engagement

At Roger Williams University students are prepared to be thinkers and doers ready to solve challenging problems with innovative solutions. RWU offers 50 majors and robust offerings of graduate and professional programs across eight schools of study including Rhode Islands only law school with campuses on the coast of Bristol and in the heart of Providence R.I. With small classrooms and a focus on undergraduate and graduate research and community engagement a Roger Williams education blends the strength of liberal arts and professional studies providing all students with the depth and breadth of interdisciplinary thinking and well-rounded knowledge necessary to succeed in our interconnected global world. RWU is committed to strengthening society through engaged scholarship so that students graduate with the ability to think critically and apply the practical skills that todays employers demand.

Roger Williams University seeks to recruit and support a broadly diverse community of faculty and staff. We value all races genders identities and abilities. RWU is committed to creating a thriving community that encourages lifelong learning professional development and academic innovation.

To learn more about Roger Williams Universitys commitment and support of diversity and inclusion please visit Description:

Looking to start or make a move into a career in higher education If you enjoy working with college students and care about student engagement mentoring intercultural learning leadership and student success this may be the role for you. We welcome new professionals career changers and applicants from a range of professional and educational backgrounds. If this work interests you and you meet the required qualifications we encourage you to apply.

The Assistant Director Intercultural Student Success and Engagement is assigned primarily to the Intercultural Center (IC) and reports to the Director of Institutional Diversity Equity and Inclusion. The role coordinates student support academic coaching mentoring student leadership development intercultural education student success initiatives and community-building programs for students.

The Assistant Director supports students who engage with the IC with particular expertise in the experiences of first-generation students and students from varied cultural linguistic religious socioeconomic and educational backgrounds. The role uses an intersectional approach to strengthen access belonging retention persistence well-being leadership and academic success.

The Assistant Director supports prospective pre-college and enrolled students and contributes to selected alumni-engagement activities. Responsibilities include academic coaching mentoring student organization advising peer mentoring resource navigation intercultural programming and education assessment communications and campus partnerships. The role also supports education and campus partnerships related to intercultural dialogue bias awareness inclusive student engagement and broader Division of Equity and Inclusion priorities focused on a thriving campus community.

Student Support Engagement and Resource Navigation

• Provide academic coaching mentoring referral and follow-up for students who seek support through the IC with attention to the educational financial cultural linguistic and family circumstances affecting student success.
• Support student access retention persistence belonging and success through proactive outreach resource navigation academic success planning and timely connection to campus partners.
• Partner with advising tutoring counseling Residence Life and Housing accessibility health services student conduct career education financial aid faculty admissions and other offices to reduce barriers and coordinate student support.
• Track student contacts referrals follow-up themes academic support needs and student success trends for review with the supervisor and relevant partners.
• Support prospective pre-college and enrolled students through programs and short-term projects tied to access persistence retention and success and contribute to selected alumni-engagement activities.

Intercultural Center Programs Services and Events

• Develop maintain implement and evaluate IC services programs events workshops and student engagement initiatives.
• Coordinate programs grounded in intercultural learning identity development leadership dialogue belonging and community building.
• Support inclusive signature programs heritage and cultural education recognition efforts welcome programs graduation celebrations academic enhancement workshops community meals dialogue programs and first-generation student initiatives.
• Develop and support intercultural dialogue bias awareness inclusive practice and community-building education for students student leaders campus partners and assigned groups.
• Create measurable program goals learning outcomes timelines logistics plans assessment tools and post-program reports.
• Use student feedback and participation data to recommend improvements to IC programs and services.

Student Organizations Leadership Development and Campus Partnerships

• Advise assigned recognized student organizations and student leaders connected to the IC including organizations focused on culture religion first-generation student experiences community engagement and intercultural learning.
• Maintain regular engagement with assigned student organizations and student leaders through meetings with organization presidents executive boards resident assistants area coordinators and relevant campus partners. Attend selected evening and weekend events as needed.
• Provide mentorship continuity conflict navigation and leadership coaching for student organization presidents executive boards resident assistants peer leaders and emerging student leaders.
• Support student leaders with program planning budget management university policies risk management and organizational sustainability.
• Assist student groups with funding processes room reservations purchasing event preparation administrative steps and campus liaison work.
• Partner with Residence Life and Housing to support approved residential communities through student-leader development education programming community meetings and referrals. Residence Life and Housing retains responsibility for eligibility selection placement and housing policy.

Division Support Campus Partnerships and In-Person and Virtual Yield Events

• Support the work of the Division of Equity and Inclusion including assigned projects that advance broader divisional priorities.
• Attend regular one-on-one supervisory meetings with the Director Center meetings Division meetings and other assigned campus meetings.
• Serve as an active participant on assigned committees working groups and campus partnerships related to student access persistence retention belonging safety well-being and success.
• Participate in admissions and yield events new student orientation welcome and move-in programs open houses admitted-student events pre-college programs alumni events and outreach activities on and off campus.
• Partner with alumni faculty staff students and community partners on short-term projects that support student access persistence retention and success.

Assessment Data Communications and Reporting

• Collect and report appropriate program participation referral and outcome information consistent with FERPA university privacy and data-governance requirements and principles of data minimization. Sensitive student information will be collected only when necessary maintained with appropriate access controls and reported in aggregate or deidentified form when feasible.
• Maintain accurate records related to student contacts referrals programs trainings spending attendance assessment results student support trends and annual reporting.
• Track referrals follow-up needs participation program outcomes and student support themes for review with the supervisor and relevant partners.
• Prepare concise reports summaries and recommendations based on program outcomes student feedback assessment findings and student support trends.
• Use appropriate program participation referral and outcome information to identify barriers assess effectiveness document impact and improve IC programs and services.
• Assist with social media website updates newsletters marketing materials and other web-based communications for the IC and the Division.

Operations Budget Safety and Administration

• Help manage daily IC operations including space use student-facing resources supplies equipment scheduling calendars files and general office workflow.
• Assist in the supervision and development of undergraduate and graduate student staff and volunteers.
• Track and report assigned spending in alignment with university policies and purchasing requirements.
• Report concerns related to safety facilities maintenance accessibility technology and operations.
• Support a welcoming organized accessible and student-centered IC environment.
• Participate in required training and ongoing professional development.

• Required Qualifications
• Bachelors degree.
• A minimum of 2 to 3 years relevant experience with academic coaching mentoring student support education or program development including experience gained through professional roles graduate assistantships internships student leadership peer education residence life and housing new student orientation admissions student activities resource navigation or related work.
• Relevant experience includes but is not limited to supporting student access belonging retention persistence and success across varied cultural linguistic religious socioeconomic and educational backgrounds including first-generation and multilingual student experiences with attention to intersectionality.
• Strong written and oral communication skills across various audiences.
• Experience using Microsoft Word PowerPoint Excel and related tools.

Preferred Qualifications

• Masters degree in higher education student affairs education counseling social work sociology social justice ethnic studies gender and sexuality studies multicultural education public health communications business or a related field.
• Professional experience in a higher education nonprofit education community-based or student support setting related to intercultural student services multicultural affairs student support student success access retention or first-generation student support.
• Experience supporting student success or access-focused programs such as first-generation student programs recognized student organizations heritage and cultural programming student recognition programs residential-community programming or pre-college access programs.
• Experience developing or facilitating programs workshops trainings or student engagement initiatives related to intercultural learning identity development belonging inclusive practice study skills student leadership or community building.
• Knowledge in one or more of the following areas: student development theory racial identity development intercultural learning belonging research intersectionality trauma-informed practice and campus policies and practices affecting diverse student populations including student conduct bias response privacy and campus safety.
• Experience collecting analyzing and reporting data to assess student needs program participation learning outcomes student engagement or program effectiveness.
• Experience supervising undergraduate students graduate students interns peer educators or volunteers.
• Experience with website maintenance social media digital communications marketing or outreach.
• Bilingual or multilingual ability or experience working with multilingual students and families.

At the Universitys discretion the education and experience prerequisites may be accepted where the candidate can demonstrate to the satisfaction of the University an equivalent combination of education and experience specifically preparing the candidate for success in the position.

Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race color religion sex national origin or any other basis protected by applicable state and federal law. For information on our Non-discrimination policy visit here.

RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator at the contact information listed below. Details regarding the formal complaint process can be found here:Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously and responded to promptly.TITLE IX COORDINATOR: Dr. Jen Stanley 1 Old Ferry Road Bristol RI 02809 / Phone Number: /Email Address:

Applicants should submit the following materials:

• Resume or curriculum vitae.
• Cover letter describing relevant experience in three or more of the following areas: academic coaching mentoring program development training and education student success student support leadership development and assessment.
• Three professional references. For each reference include the persons first and last name professional title organization phone number and email address.

This position will remain open until filled. Review of applications will begin on Monday October 5 2026 and continue on a rolling basis. Candidates are encouraged to apply as soon as possible.