Assistant Director for Housing Operations
Greensboro, NC - USA
Job Summary
People are drawn to Guilford College for a number of reasons including the CollegesCore Valuesof community diversity equality excellence integrity justice and stewardship.
Working at Guilford provides you with a rewarding opportunity to impact the developing lives ofstudents from a range of diverse backgrounds. Guilford attracts those who areseeking a professional challenge and career advancement. It also attracts those whowant to enjoy a beautiful campus and location in the dynamic city ofGreensboro North Carolina.
Guilford College offers a wide range of benefits for full-time regular employees including 13 paid holidays tuition remission health insurance telemedicine life insurance short-term and long-term disability a retirement plan and optional dental and vision addition employment at the College provides employees with access to numerous discounts for products services and attractions.
Position Summary
The Assistant Director for Housing Operations provides leadership and oversight for all housing operations and administrative functions within Residential Education & Housing. This position is responsible for managing housing assignments occupancy room selection processes housing software administration access systems meal plan coordination housing communications and operational planning for residence hall openings and closings. The Assistant Director serves as the primary administrator for housing systems and processes ensuring efficient and student-centered delivery of housing services while supporting institutional goals related to student success retention and campus living. This position collaborates extensively with Facilities Public Safety Information Technology Services Dining Services Student Accounts Accessibility Services Title IX Admissions and other campus partners.
- Support front office operations and customer service functions as needed.
- Participate in divisional committees orientation programs admissions events and institutional initiatives.
- Assist with emergency response efforts impacting residential students.
- Perform other duties as assigned by the Director of Residential Education & Housing.
- Bachelors degree required; Masters degree preferred.
- Two years of professional experience in housing operations housing assignments residence life student affairs administration facilities coordination or related field.
- Experience utilizing housing management software and database systems.
- Strong organizational analytical and project management skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and deadlines simultaneously.
- Demonstrated commitment to customer service and student success.
- Proficiency with Microsoft Office Google Workspace and enterprise database systems.
- Experience with Adirondack Solutions THD StarRez or comparable housing software.
- Experience with occupancy management room assignments or housing logistics in higher education.
- Knowledge of ADA accommodation processes Title IX housing considerations and student housing compliance requirements.
- Experience coordinating with facilities management access control systems or student accounts.
- Experience utilizing data and assessment to improve operational effectiveness.
At this timeGuilford Collegeis currently able to hire employees who will perform work inNorth Carolinaonly. This limitation is based on current payroll tax registration employment compliance and administrative requirements.
Guilford College does not discriminate on the basis of sex/gender race color creed religion national origin sexual orientation gender identity disability genetic information military status veteran status or any other protected category under applicable local state or federal law ordinance or regulation. See ourfull Statement of Non-Discrimination.
Required Experience:
Director
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