Assistant Director, Engineering IT-Telecom

Working Title: Assistant Director Engineering IT-Telecom

State Role Title:Information Technology Specialist III

Position Type:Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: Information Technology

Department: 300102 - Telecommunications

Pay Band:6

Pay Rate:Maximum Starting

Specify Range or Amount: $94304.00

Is this a JMU only positionNo

Is this a grant-funded positionNo

Is this a Conflict of Interest designated positionNo

Beginning Review Date:06/19/2026

About JMU:

At James Madison University (JMU) were more than just a publicly funded institution were a vibrant welcoming community located on a stunning campus where innovation collaboration and personal growth thrive. Our mission is to prepare students for a bright future and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
Generous Leave: Enjoy paid vacation sick leave parental leave community service leave and 19 paid holidays annually.
Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources events and support.
Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU we believe in Being the Change and that starts with creating an environment where you can grow contribute meaningfully and feel supported every step of the way.

Discover what makes JMU a great place to work: Information:

As part of Central Information Technologys Infrastructure Services unit the Telecom department is responsible for providing robust communication systems to all members of the university community. Telecom operates systems and maintains an extensive network of inside and outside copper coax and fiber optic cable plants to support distribution of Voice Data Simplex CATV UHF Radio Public Safety Distributed Antenna Cellular and other technology services. JMU is a Virginia Miss Utility 811 member.

Duties and Responsibilities:

Reporting to the Senior Director of Infrastructure Services the Assistant Director of Engineering is responsible for designing installing operating and maintaining telecommunication infrastructure devices and systems for distributing voice data simplex CATV and other communication services across campus. Serving as the primary departmental point of contact for engineering the Assistant Director plans coordinates and supervises staff and contractors in the execution of capital and non-capital construction projects infrastructure moves additions changes and deletes (MACD) responds to off hour outages & emergencies and serves as technical contact for new communications systems. The Assistant Director develops detailed work estimates including scope of work bill of materials and labor requirements. The Assistant Director regularly interfaces with senior departmental and university leadership as well as a broad range of university constituents. The Assistant Director contributes to strategic planning and cross-functional collaboration and actively participates in standing meetings and serves on committees as needed.

Qualifications:

Extensive experience with Layer One technologies and solid knowledge of general construction processes with the ability to design plan coordinate and successfully execute large complex telecommunications infrastructure projects.
Demonstrated ability to effectively manage personnel contractors and vendor relationships while fostering a collaborative customer-focused work environment.
Proven leadership skills with a history of motivating mentoring and developing technical staff while promoting teamwork accountability and high performance.
Strong commitment to exceptional customer service with the ability to build and sustain positive relationships with university stakeholders contractors and external partners.
Advanced analytical and critical thinking skills with the ability to evaluate complex technical challenges develop practical solutions and make sound operational decisions.
Demonstrated ability to manage multiple priorities and competing deadlines while maintaining accuracy efficiency and responsiveness.
Excellent communication skills with the ability to clearly convey technical information to both technical and non-technical audiences.
Strategic mindset with the ability to align telecommunications infrastructure and services with the universitys long-term operational and strategic goals.
Valid drivers license required.

Additional Considerations:
Ability to use or learn the following software/systems:
Microsoft Office Suite Bluebeam Construction Management Software Mapcom M4 GIS PCR360 Ticketing
Detailed knowledge of CATV System components and distribution
Ortronics Certifications or the willingness to obtain
RCDD Certification or demonstrated willingness to acquire RCCD certification

Additional Posting Information:

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.

We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at or You may also visit the JMU Human Resource Office located at 752 Ott Street Harrisonburg VA 22807 and we will be happy to assist you.