Assistant Director, Clinical Education Operations

Assistant Director Clinical Education Operations

The Assistant Director Clinical Education Operations providesleadership and operational oversight for clinical education programs includingclinical rotation scheduling credentialing systems and clinical educationcoordinators. Ensure accurate scheduling data integrity accreditationcompliance and a high-quality clinical education experience for medicalstudents.

This role will report to the Director Clinical Education Operations.

Essential Functions

1. Program Operations

• Oversee daily operations of clinical rotation programsincluding:
• Clinical scheduling for third and fourth year rotations
• Clinical site placement
• Rotation database management and reporting
• Clinical degree audits
• Ensure students are appropriately scheduled to meet academicrequirements and graduate on time.

2. Staff Leadership and Supervision

Manage clinical education staff including coordinators andscheduling personnel.

Responsibilities include:

• Hiring training mentoring and supervising staff
• Assigning priorities and monitoring workloads
• Conducting staff meetings and performance evaluations
• Ensuring consistent operational standards across teams.

3. Clinical Scheduling Oversight

Direct scheduling activities for all clinical students.

Responsibilities include:

• Monitoring student rotation schedules
• Ensuring completion of required clerkships and electives
• Maintaining schedule accuracy for reporting and accreditation
• Addressing scheduling conflicts and escalated student concerns.
• Ensure correct sites are scheduled while keeping in mind RVU accreditation requirements and state requirements.

4. Data Systems and Reporting

Oversee clinical education data systems.

Responsibilities include:

• Managing rotation management systems
• Maintaining clinical site databases
• Ensuring accurate data entry and reporting
• Developing reports for program evaluation and accreditation.

5. Compliance and Accreditation

Ensure all clinical education activities comply withinstitutional and regulatory requirements.

Responsibilities include:

• Maintaining FERPA compliance
• Ensure student scheduling is in compliance with Registrar and Financial Aid
• Supporting accreditation and program review processes
• Ensuring adherence to institutional policies.

6. Stakeholder Collaboration

• Serve as liaison between:
  
  Students
  Clinical student administrators
  Hospital Partnerships Team
  Academic and operational leadership
• Facilitate communication to ensure smooth clinical rotationoperations.

7. Process Improvement and Strategic Planning

Identify opportunities to improve clinical educationprocesses.

Responsibilities include:

• Developing workflow improvements
• Implementing new technology solutions
• Standardizing scheduling processes
• Supporting departmental strategic initiatives.

8. Other Duties

• Provide coverage for clinical education operations as needed to ensure uninterrupted service to students faculty and staff.
• Support institutional initiatives and special projects as assigned.
• Represent clinical education operations in institutional meetings and strategic discussions.
• Perform other duties and special projects assigned by leadership.

This description is not intended to be position may perform other related duties as required to meet the ongoingneeds of the department/institution

Essential KnowledgeSkills and Abilities

• Strong leadership and staff management skills
• Knowledge of clinical rotation scheduling and medical education processes
• Advanced organizational and problem-solving abilities
• Strong communication and interpersonal skills
• Ability to manage complex data systems and reporting tools
• Proficiency with Microsoft Office and clinical education software systems.

Qualifications

• Bachelors degree in healthcare administration education business administration or related field OR equivalent professional experience
• 35 years experience in clinical education scheduling or academic administration
• 2 years of supervisory or leadership experience.

Preferred Qualifications

• Masters degree in healthcare administration education or related field
• Experience working in medical education or academic health systems
• Experience with clinical rotation management systems such as New Innovations Clinician Nexus or similar platforms.

Work Environment

• Hybrid work schedule within a collaborative operational environment supporting medical education programs.
  

Hours & Travel

• Standard full-time work schedule
• Extended hours may be required during peak scheduling periods
• Travel may be required

The anticipated salary range for the Assistant Director Clinical Education Operations is $90000 - $100000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge skills experience location and education of the successful candidate. This information is provided per NYS local law.

We Are

Student Centric:We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe vibrant and welcoming environment.

A Global Community:We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.

Accountable:We take responsibility for our actions by being responsive resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.

Collaborative:We support and empower one another through open communications cooperation sharing knowledge and taking time to always listen and show we care.

Committed to Excellence:We take pride in our ongoing pursuit for continuous improvement through creativity rigor and best practices to produce meaningful outcomes.

About University Support Services LLC
University Support Services LLC (USS) is an affiliate of St. Georges University (SGU) a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.

USS is an equal opportunity employer. As such it is company policy to fill positions with qualified candidates regardless of race color sex (including sexual orientation and gender presentation) age religion ancestry national origin citizenship status pregnancy marital status medical condition genetic information disability status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.

Required Experience:

Director