Assistant Director Caregiver Program

Why work at Greenwich House

At Greenwich House we believe in empowering communities through transformative programs we offer more than a job we offer a mission. When you work with us you become part of a passionate collaborative team committed to making a difference in peoples lives. Every initiative class and outreach effort we deliver is fueled by a shared commitment to equity and compassion.

Founded in 1902 as a settlement house aimed at supporting New York Citys growing immigrant population Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness creativity and connection across the city. Today Greenwich House offers a diverse range of programs in health human services education and the arts serving thousands of New Yorkers each year. Learn more at .

The Opportunity

Greenwich House is seeking a dynamic detail-oriented individual to support the Heights & Hills Caregiver Program as the Assistant this role the Assistant Director helps ensure program compliance strengthen staff engagement and serve as a key partner to both the Caregiver Program Director and staff. Working closely with the Caregiver Program Director and staff the Assistant Director supports the day-to-day operations of the Heights & Hills Caregiver Program which serves caregivers in Brooklyn. The role also helps promote participation across program offerings and serves as a liaison to other agency programs partner organizations and the broader community in support of program activities and services.

This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.

Responsibilities

• Provide direct supervision coaching and performance support to a team of four staff members fostering accountability professional growth and high-quality service delivery.
• Work closely with Caregiver Program Director to ensure compliance with NYC Aging Program Standards.
• Monitor staff compliance with required in service trainings certifications and professional development requirements and support timely completion.
• Prepare review submit agency required program reports data summaries and other administrative documentation in a timely and accurate manner.
• Assist with Program budget monitoring tracking of program related expenditures in collaboration with leadership.
• Support quality assurance efforts including case reviews documentation compliance and workflow improvement initiatives.
• Assist with staff onboarding orientation mentoring and ongoing training.
• Offer recommendations for program growth.
• Identify ways to streamline systems and provide more efficient services.
• Collaborate with Program Director and Caregiver team members to maintain update and enhance program related website content and digital resources.
• Co-host program workshops and special events including oversight of participant registration reminder communications facilitator introductions and virtual session management.
• Assist Caregiver Director with operational coverage and guidance to intake coordinator ensuring continuity of services timely response to referrals and effective workflow management.
• Represent program leadership at internal and external meetings as delegated and provide leadership coverage in absence of the Program Director.

What Youll Bring

• Masters degree in social work or related field.
• 2 years of Supervisory Experience.
• Ability to work both independently and as part of a team.
• Detail-oriented with the ability to perform effectively under pressure.
• Demonstrated cultural competency and commitment to working in diverse communities.
• Proficiency in Microsoft Office (Word Excel PowerPoint) email communication Canva Adobe WordPress Constant Contact Vive and ADP.
• Bilingual (Chinese or Spanish preferred).
• Sifi Preferred.

Employment Details

• Department: Heights & Hills Caregiver Program
• Location: Hybrid - 81 Willoughby Street Brooklyn NY 11201
• Schedule: Monday - Friday 9:00 AM - 5:00 PM
• FLSA Classification: Exempt
• Employment Type: Full-Time
• Reports To: Caregiver Program Director
• Union Representation: Non-Union

Salary Range

The expected salary is $71440 annually. This rate reflects the anticipated compensation at the time of this posting and may be adjusted based on experience education and organizational needs.

Benefits

Greenwich House is committed to supporting the well-being of our employees as a key part of delivering strong overall workplace experience. Full time employees are eligible for various benefits including medical/dental/vision insurance 403(b) plan generous paid time off and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services including classes lessons and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

Equal Employment Opportunity & Accessibility

Greenwich House is an equal opportunity employer and does not discriminate on the basis of race color religion sex national origin age disability veteran status or any other characteristic protected by applicable law. We are committed to providing reasonable accommodation to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or accommodation during the application or interview process please contact the Human Resources department.